Leisure Centre Duty Manager

Role overview

The Leisure Centre Duty Manager will keep Faithlegg’s Estuary Leisure Club running efficiently on a daily basis, with particular emphasis on pool operations, safety, and hygiene. Working alongside the Leisure Centre Manager, this person will help deliver a high-quality experience for guests and members while supporting revenue goals and maintaining excellent standards across the pool, jacuzzi, steam room, sauna, and gym.

Key responsibilities

• Manage the day-to-day running of the leisure centre and make sure customer service standards remain consistently high.
• Monitor poolside activity, including water testing, pool plant checks, hygiene adherence, and lifeguard performance.
• Keep the changing areas, gym, pool, and all other leisure spaces clean, tidy, and well maintained.
• Guide and support leisure team members, and help with training and ongoing development.
• Provide swimming lessons when needed.
• Encourage sales of memberships, fitness offerings, hotel leisure services, and promotional deals to help increase revenue.
• Support control of costs, stock levels, and departmental budget performance.
• Ensure full compliance with health and safety rules, emergency procedures, and hotel policies.
• Respond to guest and member questions in a courteous and efficient manner.
• Assist the Leisure Centre Manager with operational planning and other tasks as required.

Candidate profile

• Supervisory background in a hotel leisure centre or pool-based setting.
• Sound understanding of pool plant systems and health and safety requirements for leisure facilities.
• Pool lifeguard certification such as IWS/ILAM or an equivalent qualification.
• National Swimming and Spa Pool Certificate (NSSPC).
• An NCEHS/NCEF Fitness Instructor qualification or similar is desirable.
• Strong communication, leadership, and organisational ability.
• Willingness to work flexible shifts, including evenings and weekends.
• Interest in fitness and commitment to guest service.
• Good computer skills.

Benefits

• Access to the FBD Hotels & Resorts employee, family, and friends initiative.
• Employee assistance programme.
• Reduced-rate membership for the leisure centre.
• Paid day off for your wedding.
• Discounted golf membership and green fees.
• Discounts at the treatment suites.
• Meals provided while on duty.
• Uniform supplied.
• Personal Retirement Savings Account (PRSA).
• VHI group discount scheme.
• Local business discounts.

Additional information

This is an onsite full-time position based in County Waterford, Ireland. The role supports both operational delivery and commercial performance across the leisure facilities, and requires flexibility to cover evening and weekend shifts.