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Front Office Agent (m/w/d)

Revo Hospitality Group

Schkeuditz, Saxony, Germany · 정규직

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completed hotel management training or equivalent experience
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About the Role and Workplace

The ibis Styles Leipzig is a 3-star superior hotel with 127 rooms located between Leipzig and Halle/Leipzig Airport. The hotel caters to business travelers, airline passengers, and leisure guests who appreciate straightforward comfort and modern amenities. The team, spanning reception, breakfast service, restaurant, and housekeeping, ensures a smooth and pleasant stay with professionalism, friendliness, and reliability.

The culinary offerings include a varied breakfast buffet to help guests start their day well, complemented by a restaurant and bar that provides a relaxing atmosphere for guests in the evening. Being part of Revo Hospitality Group, the hotel combines the economic significance of the Leipzig/Halle region with a modern work environment. Employees create a workspace where service quality, teamwork, and hospitality are central every day.

Key Responsibilities

  • Welcome and assist guests as the primary contact at the hotel reception.
  • Manage a seamless process from check-in to check-out.
  • Communicate and coordinate with all departments to ensure optimal guest care.
  • Handle cash management and accurate billing at the front office.
  • Attend to individual guest requests with dedication, attentiveness, and service focus.

Candidate Profile

  • Completed training in hotel management or relevant experience is preferred.
  • Proficient computer skills.
  • Strong command of German and English languages, both written and spoken, for communicating with international guests.
  • Service-oriented attitude combined with a commitment to quality.
  • Effective communication abilities.
  • Capability to manage multiple tasks simultaneously.
  • Confident, well-groomed appearance with a positive demeanor.
  • Loyalty, honesty, and teamwork skills.
  • Flexibility and willingness to work in shifts.

Benefits and Additional Information

  • Permanent employment contract from the outset, ensuring job security and predictability.
  • Vacation entitlement increases with length of service, rewarding commitment.
  • An additional day off during the month of your birthday.
  • Professional and personal development opportunities through the in-house academy.
  • Family and friends receive attractive discounts at all group hotels.
  • Access to exclusive discounts on fashion, technology, and events through partnership programs.

Work Details

Location: Schkeuditz OT Radefeld, Germany
Employment: Full-time, permanent
Job Start: Immediate availability preferred
Workplace: Onsite with shift duties expected

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