Export Sales and Dispatch Executive - International Voice Process

About the Role

Texcare Instruments Limited is looking for an energetic and meticulous Export Sales & Dispatch Executive to drive international sales growth, manage export documentation, and oversee the dispatch process. This role is critical in broadening our global footprint by ensuring seamless handling of export order cycles.

Primary Duties

• Identify and cultivate new global clients and markets to boost export sales.
• Handle overseas customer inquiries, convert prospects into firm sales through quotations, negotiation, and deal closure.
• Maintain and strengthen relationships with current export clients.
• Coordinate closely with production and internal teams to ensure prompt order completion and timely communication with clients on shipping schedules.
• Prepare and manage key export documents such as commercial invoices, packing lists, bills of lading or airway bills, certificates of origin, inspection certificates, and export licenses if required.
• Ensure compliance with international trade laws, documentation standards, and export policies including DGFT regulations.
• Manage dispatch operations by planning shipments, liaising with freight forwarders, CHAs, and logistics firms, tracking shipments, and handling customs clearance procedures.
• Maintain accurate records of all export transactions, including payment documentation such as letters of credit and advances.

Candidate Profile

• Holds a Bachelor's degree in Commerce, Business Administration, or a related discipline.
• Has 2 to 5 years of professional experience in export sales and documentation.
• Possesses comprehensive knowledge of export processes, international logistics, and trade compliance.
• Demonstrates strong communication and negotiation capabilities.
• Proficient with Microsoft Office and professional email communication.
• Capable of managing multiple priorities and meeting strict deadlines efficiently.

Preferred Qualifications

• Experience exporting industrial or laboratory equipment.
• Familiarity with INCOTERMS, letter of credit handling, and Directorate General of Foreign Trade procedures.
• Exposure to enterprise resource planning (ERP) software.

Core Competencies

• Exceptional attention to detail.
• Proven problem-solving skills.
• Effective customer relationship management.
• Strong time management.
• Excellent team collaboration abilities.