- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 1개월 전
- 작업 모드
- 잡종
- 적임
- Candidates who have experience in merchandising, retail operations, inventory strategy, vendor management, or related commercial leadership roles are a fit. The role is based in Orlando, FL and suits applicants able to work in a hybrid arrangement with occasional travel as needed.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
Role Overview
The Director of Merchandise will be the person driving Memoir’s merchandising arm into a major source of revenue and a stronger extension of its immersive event experiences. This position oversees the complete merchandise journey, from idea development and assortment planning to sourcing, pricing, on-site operations, and post-event performance review.
The role sits at the intersection of creative direction, operations, fabrication, finance, and show leadership to create a retail experience that supports the guest journey and delivers ambitious financial outcomes.
This is a hands-on leadership role for someone who can build systems, guide field teams, and make merchandise an integrated part of the show rather than a secondary function.
About The Memoir Agency
The Memoir Agency creates immersive events across the United States, with a focus on turning places and moments into meaningful experiences. The company builds memorable environments and live experiences that blend storytelling, imagination, and purpose while supporting each client’s goals.
Core Values
- Imaginative: Think boldly and create with vision.
- Healthy: Support well-being in people, partnerships, and processes.
- Tenacious: Push forward with determination and grit.
- Collaborative: Achieve success through trust and teamwork.
- Caring: Lead with empathy and respect.
Key Responsibilities
- Own the merchandise profit and loss performance for all Memoir-owned and operated events.
- Monitor and improve core retail metrics such as revenue per guest, conversion rate, average order value, gross margin, and inventory efficiency.
- Create pricing, demand forecasting, and inventory planning approaches that support both guest experience and financial goals.
- Work with Creative and show teams to shape merchandise assortments that reflect each experience’s narrative, brand identity, and guest flow.
- Set product-mix and innovation direction across custom, licensed, curated, and experiential merchandise categories.
- Identify, negotiate with, and manage domestic and international vendors, manufacturers, and product development schedules.
- Design and optimize the full retail experience, including merchandising, store layouts, displays, and guest-facing sales areas.
- Build, train, and lead on-site merchandise teams, including staffing plans, sales expectations, and operational delivery.
- Manage merchandise technology, point-of-sale tools, inventory controls, reporting, and system integrations.
- Develop inventory lifecycle plans covering procurement, replenishment, transfers, storage, reuse, and liquidation.
- Act as the lead cross-functional partner for merchandise strategy across Creative, Fabrication, Operations, Logistics, Marketing, Finance, and Show Leadership.
- Create repeatable merchandise systems, operating procedures, and standards that can scale across multiple venues, markets, and experiences.
Work Environment & Expectations
This is a hybrid role based in Orlando, FL. The position may require occasional travel for site walkthroughs and for setting up new retail locations.
Compensation & Benefits
Compensation includes salary and bonus eligibility based on role scope, experience, and performance. The position also participates in Memoir’s bonus program.
- Health, dental, and vision coverage
- Paid time off and holidays
- Additional company-specific benefits
Why Join Memoir
- Be part of a fast-growing, nationally recognized organization.
- Contribute to innovative, large-scale immersive experiences.
- Work in a collaborative, entrepreneurial environment.
- Have a direct influence on high-visibility, meaningful projects.