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Customer Service Representative - Danish Speaking (Remote)

RG&T Solutions

Remote · 정규직

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Role Overview

We are looking for Danish-speaking Customer Service Representatives to deliver outstanding support for a top consumer electronics brand. This remote position involves assisting customers using multiple communication channels.

Key Duties

  • Providing help through phone calls, emails, and chat about product details, troubleshooting, order status, and complaint resolution to ensure customer satisfaction.
  • Recording all customer interactions in the CRM system accurately.
  • Working with colleagues to improve understanding of product features and updates.
  • Keeping up to date on new trends and releases in the electronics industry.

Candidate Profile

  • Fluent in Danish, both spoken and written.
  • Previous experience in customer service roles, ideally within the electronics sector.
  • Strong communication skills paired with effective problem-solving capabilities.
  • Ability to handle multiple tasks simultaneously and familiarity with CRM tools.
  • Willingness to work flexible shifts as required.

Compensation & Benefits

  • A competitive salary package supplemented by additional annual payments.
  • Fully sponsored relocation and training programs.
  • Comprehensive health insurance coverage and other benefits.

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