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사이트맵

Customer Service Executive

Nonagon Executive Research

Mumbai, Maharashtra, India · 정규직

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경험
어느
샐러리
INR 20,000 – INR 25,000 / month
채용 공고
1
게시됨
2시간 전
작업 모드
사무실에서
재개하다
신청 시 필수 사항

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직무 설명

Role Overview

This position involves supporting customers by responding to questions and resolving issues in a professional, service-oriented manner. The role is based in Mumbai and requires strong communication, accuracy, and a customer-first mindset.

Work Shifts

  • First shift: 6:00 AM to 3:00 PM
  • Second shift: 1:00 PM to 10:00 PM

Key Responsibilities

  • Address customer questions and concerns over phone calls and email.
  • Use a solution-focused approach when handling customer issues.
  • Keep the customer experience at the center of every interaction.

Required Skills and Knowledge

  • Strong verbal and written communication skills in English and Hindi.
  • Working knowledge of Excel.
  • Good typing speed for efficient handling of queries and records.

Compensation

The role offers a monthly stipend/salary in the range of INR 20,000 to INR 25,000.

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