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Customer Relations Officer

Ak Hr Services

Asansol, West Bengal, India · 정규직

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경험
어느
샐러리
INR 18,000 – INR 24,000 / month
채용 공고
1
게시됨
13시간 전
작업 모드
사무실에서
교육
Graduation or MBA
재개하다
신청 시 필수 사항

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직무 설명

Job Overview

This position entails managing customer relationships within the retail business sector, focusing on providing exceptional service and driving sales of Airtel products and plans.

Key Duties and Responsibilities

  • Address and resolve product or service issues by understanding customer complaints, identifying root causes, proposing appropriate solutions, and ensuring customer satisfaction through follow-up.
  • Generate sales leads proactively to support business growth.
  • Promote and sell various Airtel offerings including plans, upgrades, and digital products such as My Airtel App, WYNK, and Airtel TV to both new and existing customers.
  • Achieve all assigned key performance indicators (KPIs) while maintaining smooth store operations within the established scope of plans.
  • Uphold adherence to company policies, procedures, and expected ethical standards throughout all operations.
  • Ensure all operational store requirements are completed accurately and timely.

Candidate Requirements

  • Minimum of 6 months field sales experience is required.
  • Educational qualification of Graduation or MBA is essential.

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