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Client Services Officer

Citizens Advice

Leigh, Auckland, New Zealand · 계약

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경험
어느
샐러리
채용 공고
2
게시됨
6시간 전
작업 모드
사무실에서
재개하다
신청 시 필수 사항

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Role Overview

This position involves delivering information, advice, and practical assistance regarding various social welfare and family law issues. The role covers multiple communication platforms including telephone, digital, and in-person interactions, ensuring thorough and precise documentation of all client engagements.

Key Responsibilities

  • Manage client interviews efficiently to achieve swift resolutions and fulfill performance benchmarks.
  • Participate in community outreach activities and provide ad-hoc advisory sessions, occasionally outside standard working hours.

Additional Information

The role is target-oriented requiring strong interview management skills to maintain control and deliver outcomes promptly.

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