- 경험
- 어느
- 샐러리
- EUR 37,000 – EUR 37,000 / year
- 채용 공고
- 1
- 게시됨
- 4일 전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
About the Role
We are hiring a Change of Tenancy Advisor to join PrepayPower's expanding Change of Tenancy team based in Sandyford, Dublin 18. This full-time position boasts a competitive remuneration package including a €31,000 base salary plus a €6,000 bonus and offers excellent advancement potential within the company.
Key Responsibilities
- Engage with customers to reduce churn and encourage new sign-ups to PrepayPower services through Change of Tenancy channels such as telephone, webforms, chat, and email.
- Deliver a superior onboarding experience for new customers.
- Provide exceptional assistance in response to customer inquiries.
- Utilize a comprehensive suite of sales and retention tools to motivate customers to continue using or adopt Yuno services.
- Complete administrative duties accurately related to account creation and customer onboarding procedures.
Skills and Qualifications
- Prior experience in sales or customer retention roles is preferred.
- Strong interpersonal skills, problem-solving abilities, and relationship management expertise.
- Demonstrated experience in customer support or client service, particularly in call center environments.
- Excellent telephone handling and active listening skills.
- Proficiency in Microsoft Office applications.
- Knowledge of CRM systems and best practices.
- Strong communication and presentation skills.
- Capability to multitask, set priorities, and manage time efficiently.
Employee Benefits
- Attractive salary with bonus potential.
- Private pension scheme with Zurich Life.
- Group-discounted health insurance via Laya Healthcare.
- Employee assistance program supported by TELUS Health.
- Access to free online GP services through Webdoctor.ie.
- Opportunities for career growth in a fast-growing market leader.
- Dynamic, supportive team atmosphere.
- Continuous professional training and development.
- Annual leave entitlement increases with length of service.
- Exclusive PrepayPower employee tariff offers.
- Modern workplace facilities located in Sandyford.
- Active corporate social responsibility, wellness, and social activities.
- Refer-a-friend program.
- TaxSaver travel passes and Bike-to-Work initiative.
About PrepayPower
PrepayPower is Ireland's foremost provider of Pay-As-You-Go electricity and gas, disrupting traditional energy markets since 2011 by empowering customers with control and transparency via an app. It is the highest-rated energy supplier on Trustpilot in Ireland, reaching over 350,000 customer connections in 2025 alongside its Yuno Energy group affiliates.
Celebrated as a top employer by Great Places to Work Ireland for seven years running, PrepayPower fosters a fast-paced, challenging environment rich with opportunities for career progression, diversity, and inclusion.
Additional Information
Applicants consent to PrepayPower’s processing of personal data for recruitment in line with the company’s privacy policy.