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About Joom Group

Joom is an international cross-border marketplace offering millions of consumers a diverse range of unique and fairly priced products globally. As part of Joom Group, a tech-driven e-commerce company founded in 2016 in Latvia, Joom includes additional ventures such as JoomPro (a B2B cross-border marketplace), JoomPulse (an AI-powered tool for Mercado Livre sellers), and Onfy, a pharmaceutical marketplace in Germany. The company has offices in Latvia, China, Germany, Brazil, and its headquarters in Lisbon, Portugal, operating as a unified international team.

Role Overview

We are seeking a Business Development Manager for the European market to spearhead merchant acquisition, nurture durable partnerships, and contribute significantly to the expansion of Joom's merchant base.

Key Responsibilities

Source and recruit high-potential merchants from various European markets to enrich Joom Marketplace's product assortment, targeting those capable of generating substantial gross profit.
Manage the entire acquisition pipeline by prioritizing markets and segments, developing sourcing channels, and systematically cultivating a wide network of e-commerce contacts.
Engage with prospects and newly onboarded merchants through needs analysis, presenting Joom's value proposition, and professionally addressing objections.
Lead negotiation processes and finalize agreements to establish mutually beneficial, long-term collaborations.
Support new merchants through the onboarding journey, including product listing, commercial and logistical arrangements, documentation, driving them towards achieving initial sales milestones.
Gather merchant feedback and communicate actionable insights to internal teams to improve launch processes and sales results.
Monitor merchant and category performance data to implement optimization initiatives.

Candidate Requirements

Proven experience in key account management, business development, or seller incubation within e-commerce, marketplaces, or retail sectors.
Deep knowledge of the European e-commerce environment and merchant requirements; a pre-existing network of European merchants is highly advantageous.
Demonstrated skills in negotiation, stakeholder influence, and deal closure.
Practical and methodical approach to onboarding and nurturing merchants towards tangible sales outcomes.
Strong analytical capabilities to interpret performance data and derive strategic enhancements.
Fluency in English; proficiency in German, French, or Polish is beneficial.
Preferred but not mandatory: background in fashion or retail (e.g., sneakers, apparel), familiarity with Cainiao, Vignette, Luchan logistics providers or local EU warehouses, and experience with China-to-Europe e-commerce transactions, including Chinese professionals based in Europe.

Compensation and Benefits

Competitive package combining base salary with performance-contingent bonuses.
Flexible remote working arrangements, ideally within Europe; relocation to Lisbon offered but optional.
Access to cutting-edge AI tools and a company culture embracing AI-driven business approaches.
Collaboration opportunities with international teams located in Portugal, Brazil, Latvia, and China, with prospects for career advancement, professional development, and English language training.
Engagement in team events, workshops for knowledge sharing, and a supportive community atmosphere.

Business Development Manager (EU)