Back Office Coordinator

Overview

We seek a diligent and well-organized Office & Operations Coordinator who will efficiently supervise the day-to-day activities across various internal teams, ensuring seamless office operations.

Responsibilities

• Streamline daily tasks among sales, purchase, warehouse, accounts, and other departments.
• Monitor pending duties and persistently follow up with respective team members for punctual completion.
• Manage customer orders from confirmation through to dispatch.
• Maintain comprehensive records such as order logs, task trackers, follow-up updates, and operational documents.
• Collaborate with warehouse and purchase teams to verify stock status and coordinate dispatch schedules.
• Assist in fundamental HR tasks including attendance monitoring, leave management, document handling, and interview arrangements.
• Support implementation of office policies, SOPs, and standardized internal procedures.
• Ensure adherence to defined workflows by all team members.
• Prepare and submit daily and weekly progress reports to management.
• Organize meetings, facilitate internal communications, and allocate work effectively.
• Identify operational bottlenecks or delays and escalate them to management promptly.
• Maintain organized filing systems for invoices, purchase documents, staff records, and other office paperwork.
• Provide general administrative and back-office support as necessary.
• Promote effective communication and synergy between different departments.

Required Skills and Qualifications

• Excellent coordination and diligent follow-up abilities.
• Strong command of written and spoken communication.
• Capability to manage multiple responsibilities and prioritize tasks efficiently.
• Familiarity with Microsoft Excel, Word, email platforms, and Google Sheets.
• Good skills in documentation and record maintenance.
• Self-motivated with a strong sense of responsibility and ownership of tasks.
• Professional demeanor, disciplined work ethic, and a solution-focused mindset.
• Comfortable interacting with employees, customers, vendors, and management.

Eligibility and Qualifications

Applicants must hold a graduate degree in any discipline. Preference will be given to candidates with educational backgrounds in Business Administration, Human Resources, Operations, or Office Management. A minimum of one year’s experience in office coordination, operational roles, back-office functions, order processing, or HR support is desirable.

Preferred Candidate Profile

• Well-organized and attentive to detail.
• Confident in conducting follow-ups with team members.
• Trustworthy in managing confidential employee and business data.
• Eager to learn and understand various business procedures.
• Dedicated, responsible, and interested in a stable, long-term position.
• Experience within e-commerce, trading, wholesale, manufacturing, or distribution sectors will be considered an asset.

About the Company

MOXCEL Store, headquartered in Gurugram, is an importer, stockist, and supplier specializing in corporate gifting, eco-friendly products, tools, and instruments. The company services a clientele that includes retailers, distributors, corporate clients, and institutional buyers across India.

Compensation

The remuneration for this position ranges between INR 15,000 to 20,000 monthly.