Back-end Executive

Job Overview

We are seeking a meticulous Back-end Executive skilled in loan processing to bolster our operations team. This role focuses on managing various loan-related documentation, liaising with financial institutions such as banks and NBFCs, validating customer data, and facilitating seamless loan processing from application to fund disbursement.

Key Responsibilities

• Handle loan application processes for products including Home Loans, Personal Loans, Business Loans, LAP, and other related offerings.
• Examine and confirm accuracy and completeness of customer documents.
• Coordinate among banks, NBFCs, and internal sales departments to secure loan approvals.
• Create and maintain detailed loan files and Management Information System (MIS) reports.
• Follow up persistently on pending documents, application login statuses, approvals, sanctions, and disbursement schedules.
• Ensure adherence to company policies as well as banking regulations.
• Update customer data within CRM platforms or other internal software tools.
• Address and resolve operational challenges related to backend loan processing.
• Maintain thorough documentation and manage timely submission of loan files.

Required Skills and Experience

• Solid understanding of loan processing procedures and banking operations.
• Knowledge of loan documentation standards and eligibility frameworks.
• Familiarity with a broad range of loan products including Home Loans, Personal Loans, Business Loans, LAP, and mortgages.
• Competency in MS Excel, MS Office suite, and customer relationship management (CRM) software.
• Strong communication and coordination capabilities.
• Exceptional attention to detail coupled with outstanding organizational skills.
• Ability to effectively manage multiple loan cases while meeting deadlines.

Qualifications

• Graduation in any discipline; degrees such as B.Com, BBA, or MBA are preferred.
• 1 to 3 years of experience in loan processing, banking operations, NBFC, Direct Selling Agent (DSA), or other financial services sectors.
• Fresh graduates with a thorough understanding of loan products may also be considered.

Salary and Benefits

• Competitive remuneration commensurate with experience.
• Opportunities for career advancement.
• Supportive and professional workplace atmosphere.

Preferred Background

• Prior experience working with banks, NBFCs, DSAs, or fintech firms.
• Insight into loan management processes including login, sanction, disbursement, documentation, and customer verification.
• Strong ability to collaborate with relationship managers, credit analysts, and operations teams.