Assistant Store Manager - Queenstown

About the Role

Join the world’s largest jewellery brand as an Assistant Store Manager in Queenstown. Play a key role in bringing people’s stories and special moments to life through our empowering products. Work in an environment where creativity is encouraged and rapid positive impact is possible, allowing you to build not just a job but a rewarding career with passion and care.

Key Responsibilities

• Support and collaborate closely with the Store Manager to manage daily store operations and drive commercial success.
• Lead, coach, and motivate the in-store team to exceed sales targets while setting a standard for exceptional Pandora customer service.
• Handle retail operational duties including stock management, adherence to store procedures, team scheduling, sales tracking, and security management.
• Ensure smooth store functioning and trading during the Store Manager’s absence.
• Maintain a strong presence on the retail floor, managing team deployment to maximize sales and customer engagement.
• Become a product expert by completing comprehensive training on Pandora’s hand-crafted luxury items, fostering the team’s product knowledge and development.

Candidate Profile

The ideal Assistant Store Manager is a confident leader and enthusiastic team player who embodies Pandora’s values of dreaming, daring, caring, and delivering. They have prior experience in retail, preferably with a recognized brand or premium consumer product, and thrive in a dynamic environment.

• Demonstrated success in increasing sales and profitability in retail settings.
• Passion for cultivating a culture centered on supreme customer service.
• Strong communication skills for guiding and inspiring the sales team.
• Flexibility and adaptability to evolving business requirements.
• Positive outlook with enthusiasm for Pandora’s products and core values.
• Professional presentation and genuine interest in retail and desirable products.

Application Process

Applicants will be invited to complete a brief 15-minute questionnaire as part of the selection procedure to assess fit and suitability for the role and team environment.

Benefits

• 60% discount on staff purchases.
• Birthday day off annually.
• Development opportunities and career progression.
• Eligibility for Retail Bonus Scheme.
• Access to Employee Assistance Program.
• Generous jewellery allowance.
• Two Wellness Days per year for personal time.

Inclusion Statement

Pandora aims to provide a transparent and equitable recruitment process free from biases. Candidates are encouraged not to include identity-related information in their applications. Reasonable accommodations for interviews can be requested in advance to support all applicants.