Life & Health Best Practice Lead
Palmerston North, Manawatu-Wanganui, New Zealand · Full Time
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- Experience
- Any
- Salary
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- Openings
- 1
- Posted
- 2 ಗಂಟೆಗಳು ಹಿಂದೆ
- Work mode
- In office
- Education
- NZ Certificate in Financial Services (Level 5)
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
We seek a Life & Health Best Practice Lead to join our Sales, Advice & Service team, focusing on nurturing the proficiency of Life and Health advisers through technical expertise, coaching, training, and best practice assistance.
Key Duties
- Deliver coaching and training sessions focused on Life & Health advisory technicalities.
- Create and facilitate learning programs, educational resources, and best practice materials.
- Analyze risk quality data and industry trends to pinpoint training gaps and development needs.
- Support the onboarding, accreditation, and ongoing education of advisers.
- Collaborate with internal teams and provider partners to ensure uniformity and compliance in advice procedures.
- Convert complex industry and technical details into accessible, engaging learning content.
- Lead initiatives for steady improvement and assist in integrating regulatory and process updates across the network.
Candidate Profile
- In-depth knowledge of Life & Health insurance products and the insurance sector.
- Experience in coaching, mentoring, or training capability enhancement.
- Strong communication and interpersonal skills for relationship building.
- Ability to simplify complicated concepts and adapt learning to various audiences.
- Solid understanding of compliance, risk management, and quality control practices.
- Proven ability to work cross-functionally and influence stakeholders without formal authority.
Required Qualifications & Experience
- Hands-on experience with Life and Health insurance products.
- Successful track record developing capabilities and delivering educational programs.
- Prior experience in the insurance industry is mandatory.
- Possession of NZ Certificate in Financial Services (Level 5).
- Proven skills in building trusted relationships and influencing at multiple organizational levels.
About FMG
FMG is a New Zealand-owned mutual direct insurer with over a century of serving rural New Zealand. We champion client-centric outcomes and focus on sustainability. FMG offers an engaged work environment with flexibility, advancement opportunities, and attractive employee benefits including a five-star safety-rated vehicle for private use, income protection and life insurance, wellness days, and more.
Application Deadline
Applications are welcomed until 5pm, Sunday 23rd August 2026.
Industry
Insurance