- ಅನುಭವ
- ಯಾವುದೇ
- ಸಂಬಳ
- —
- ತೆರೆಯುವಿಕೆಗಳು
- 1
- ಪೋಸ್ಟ್ ಮಾಡಲಾಗಿದೆ
- 19 ಗಂಟೆಗಳ ಹಿಂದೆ
- ಕೆಲಸದ ಮೋಡ್
- ಮನೆಯಿಂದ ಕೆಲಸ ಮಾಡಿ
- ವಿದ್ಯಾಭ್ಯಾಸ
- Technical education or equivalent
- ಪುನರಾರಂಭ
- ಅರ್ಜಿ ಸಲ್ಲಿಸಲು ಕಡ್ಡಾಯ
ಕೆಲಸದ ವಿವರ
Role Overview
We are seeking an IT Support Specialist to join on behalf of a partner company affiliated with Haystack. This role involves managing IT incidents and requests effectively, supporting end-users both remotely and on-site across various platforms, and maintaining accurate documentation and device management.
Key Responsibilities
- Record and manage incidents as well as service requests within the ticketing system.
- Deliver remote and on-site technical support for macOS, iOS, Windows, and Microsoft Office applications.
- Respond and resolve Incident, Service Request, IMAC (Install, Move, Add, Change), and Break-&-Fix tickets.
- Install, set up, and troubleshoot both hardware and software components.
- Organize and coordinate repairs for computers, laptops, and mobile devices.
- Maintain comprehensive IT documentation and oversee asset and inventory control.
Qualifications and Skills
- Completed technical education or equivalent professional experience in client IT support.
- Strong knowledge of macOS, iOS, Windows operating systems, Microsoft Office suite, and network technologies.
- Excellent service orientation with a solution-focused approach.
- Strong teamwork abilities, proactive attitude, and dependable work ethic.
- Fluent German language skills at the C1 proficiency level are essential.
What We Offer
- Permanent contract ensuring long-term job security.
- Exposure to a diverse range of industries and clients for varied experience.
- Flexible working time arrangements supporting an optimal work-life balance.
- Attractive compensation plans linked to performance.
- Personalized opportunities for training and professional development.