Housekeeping Supervisor

About Our Habitas

Our Habitas represents a global community focused on connection, inspiration, and fostering a better future through music, wellness, art, adventure, cuisine, education, and philanthropy. The brand creates immersive hospitality experiences that merge traditional luxury with experiential travel, establishing unique rituals like Welcome Ceremonies, Family Dinners, and Sunday Sunset Sessions to turn guests into family.

Position Overview

The role of Housekeeping Supervisor involves leading daily housekeeping operations at Our Habitas Ras Abrouq resort, ensuring impeccable cleanliness, presentation, and guest comfort standards. Reporting to the Housekeeping Manager or Executive Housekeeper, this role supervises the housekeeping team, coordinates daily assignments, inspects guest and public areas, and upholds consistent service excellence.

Primary Duties

• Oversee and organize daily housekeeping activities, allocating tasks efficiently.
• Inspect guest rooms, villas, public spaces, and back-of-house areas to confirm standards are met.
• Ensure timely room preparation aligned with occupancy and operational demands.
• Maintain and monitor housekeeping protocols and luxury brand expectations.
• Support and mentor housekeeping personnel to sustain high-quality service.
• Conduct regular property inspections and ensure corrective measures are executed promptly.
• Collaborate with Front Office for room statuses, guest arrivals/departures, and special requests.
• Liaise with Engineering to address maintenance concerns within guest and public areas.
• Promptly respond to guest housekeeping needs and follow up effectively.
• Manage guest belongings and Lost & Found procedures properly.
• Monitor and oversee the inventory of cleaning supplies, amenities, linens, uniforms, and equipment.
• Ensure safe handling and storage of chemicals and tools according to safety protocols.
• Document housekeeping operations through accurate reports and checklists.
• Assist with training new housekeeping staff members.
• Ensure compliance with health, hygiene, safety, and environmental standards.
• Support deep cleaning initiatives, preventive maintenance, and special cleaning tasks.
• Prepare rooms and common areas for VIPs, special events, and resort activities.
• Maintain active communication with management and other department leaders to coordinate operations.
• Uphold professional appearance, conduct, and grooming standards within the housekeeping team.
• Foster a team-oriented, positive, and supportive work atmosphere.
• Carry out additional housekeeping duties as assigned by management.

Qualifications and Experience

• At least 2-3 years in housekeeping, preferably with leadership experience in luxury hotels or resorts.
• Deep knowledge of luxury housekeeping standards and guest service excellence.
• Demonstrated prior success supervising housekeeping teams and managing daily room assignments.
• Exceptional attention to detail regarding cleanliness, presentation, and quality.
• Effective written and spoken communication skills with a guest-centric approach.
• Experienced with housekeeping or Property Management Systems; familiarity with Opera Cloud is a plus.
• Strong organizational and problem-solving abilities under fast-paced conditions.
• Proficient in conducting inspections and addressing issues swiftly.
• Capable of cross-departmental collaboration with Front Office, Engineering, and F&B to ensure operational flow.
• Leadership skills to coach, motivate, and develop team members.
• Sound knowledge of chemicals, equipment use, linen handling, and health and safety.
• Adaptable, proactive, responsible, and hands-on work ethic.
• Fluency in English required; additional languages advantageous.
• Willingness to work flexible shifts, including weekends and holidays, in a remote luxury setting.
• Passion for maintaining superior cleanliness and crafting a welcoming guest environment aligned with sustainability and wellness values.

Additional Information

• Opportunity to join a dynamic, fast-growing international hospitality group with a purpose-driven culture.
• Environment encouraging creativity, innovation, and hospitality excellence.
• Join a passionate team dedicated to exceptional guest experiences and growth opportunities.
• Competitive compensation package with opportunities for career progression.
• Access to discounts across all brands within the Ennismore portfolio.

At Our Habitas, working means embracing a movement focused on crafting meaningful stories beyond typical accommodations, fostering emotional connections through shared rituals and culture. If you aspire to deliver soulful luxury hospitality in exceptional destinations, this role offers a fulfilling opportunity.