Housekeeping Executive

About the Company

Hotel Centre Point, inaugurated in November 1988, is a premier five-star hotel situated in Nagpur, Maharashtra. This property hosts 136 elegantly furnished rooms, 14 banquet facilities, and several dining venues including a fine-dining restaurant, a 24-hour coffee shop, and a tailored buffet section. It is well-known for delivering exceptional guest service and offers 24/7 room service catering to diverse guest needs. The hotel group is expanding its footprint to locations such as Navi Mumbai, Amravati, and Goa, presenting fresh prospects for innovation and advancement in the hospitality sector.

Role Overview

This full-time, on-location position in Nagpur involves managing the daily housekeeping functions at Hotel Centre Point. The Housekeeping Executive is tasked with supervising room and public area cleanliness, linen and laundry operations, and ensuring adherence to established brand standards. Responsibilities include delegating duties to the housekeeping team, monitoring their performance, and preparing guest areas to a high quality prior to arrivals.

Key Responsibilities

• Coordinating and overseeing daily housekeeping activities to maintain cleanliness and upkeep of rooms and public spaces.
• Managing inventory control of cleaning supplies and linen to ensure availability and quality.
• Monitoring and supporting the housekeeping team’s training and development to uphold service standards.
• Collaborating with front office and maintenance departments to address guest requests and resolve any housekeeping-related issues efficiently.
• Ensuring compliance with safety, hygiene, and quality regulations consistently.

Preferred Qualifications and Skills

• Strong organizational skills with meticulous attention to detail for efficient management of housekeeping schedules and room upkeep.
• Proficiency in laundry management including linen handling and quality assurance.
• Excellent communication and customer service capabilities to interact professionally with guests and internal teams.
• Capability to train, mentor, and lead housekeeping staff effectively.
• Relevant prior experience within housekeeping or hospitality operations in hotels or similar establishments is advantageous.
• Awareness of cleaning best practices, safety and hygiene standards, and basic inventory management.
• Flexibility to work varied schedules including weekends and holidays in line with hotel operational requirements.
• Possession of a diploma or certification in hotel management or hospitality, or equivalent practical experience, is considered beneficial.