Field Service and Technical Sales Engineer

About VABS Ltd and the Role

VABS Ltd is the leading specialist in industrial vacuum and low-pressure systems in New Zealand, partnering with top manufacturers in sectors like dairy, food processing, pharmaceuticals, packaging, wastewater, aerospace, and heavy industry. We're seeking a skilled Field Service and Technical Sales Engineer to join our team and support the growth of our South Island operations.

Key Responsibilities

• Perform preventative maintenance and scheduled servicing of industrial vacuum pumps, blowers, and rotating equipment.
• Diagnose and repair equipment breakdowns efficiently.
• Conduct equipment overhauls and rebuilds as needed.
• Handle installation and commissioning of machinery on customer sites.
• Provide expert technical troubleshooting and fault finding.
• Offer practical engineering guidance and recommendations to clients.
• Carry out equipment audits and promote reliability enhancements.
• Prepare technical quotations and recommend solutions tailored to customer needs.
• Identify and suggest opportunities for equipment upgrades, replacements, and optimization.
• Manage your own customer portfolio while collaborating closely with the South Island Regional Manager to cultivate business growth.

Candidate Profile

• Possess a minimum Level 4 New Zealand Recognised Engineering Qualification.
• Strong mechanical fault-finding and diagnostic capabilities.
• Enjoy interacting directly with customers and have the confidence to discuss technical solutions with engineers, maintenance teams, and plant managers.
• Approach problem-solving with practical, solution-oriented methods.
• Take responsibility for your workload and work independently.
• Build long-lasting customer relationships through professionalism and trustworthiness.
• Proactively identify chances to enhance operations and equipment reliability.
• Excellent verbal and written communication skills.
• Hold a valid New Zealand driver's license.
• Experience with vacuum pumps is preferred but not mandatory; training is offered for those with industrial rotating equipment expertise and a willingness to learn.

Why Work at VABS?

• Engage with specialist machinery and unique technical challenges not commonly found in New Zealand.
• Collaborate with leading industrial companies across multiple sectors.
• Receive competitive pay with performance incentives.
• Use fully maintained company vehicles and quality tools, diagnostic equipment.
• Access ongoing factory and technical training programs.
• Benefit from autonomy and significant responsibility in your role.
• Join a supportive team culture emphasizing initiative, technical excellence, and customer service.
• Opportunity for career advancement into senior technical, business development, or regional leadership positions as business expands.