Executive Director, Client Solutions – Institutional Banking Group (Cash and Trade Products)

Overview

This role focuses on expanding and enhancing Cash and Trade business opportunities within multiple industries across the UAE as part of the Institutional Banking Group. The incumbent will work closely with relationship managers and other stakeholders to drive product growth, design tailored cash and trade solutions, and ensure superior customer experiences.

Key Responsibilities

• Identify and cultivate new business prospects and improve profitability in cash management and trade finance across sectors in the UAE.
• Collaborate with coverage teams to execute strategic outreach plans for each industry segment to deepen Cash and Trade product adoption.
• Employ a consultative approach leveraging technical expertise in Cash and Trade to create innovative solutions aligned with client needs, including structuring deals and responding to RFPs.
• Develop market insights to craft bespoke open account solutions such as Supply Chain Finance and Receivables Finance, ensuring high-quality client experiences.
• Design liquidity and liability products that contribute to CASA generation while maintaining excellent customer service standards.
• Proactively manage fraud and compliance risks associated with Cash and Trade solutions.
• Drive adoption of the bank’s electronic channels for all new and existing clients to enhance digital engagement.
• Maintain a robust pipeline of Cash and Trade deals in cooperation with coverage teams, focusing on deal closure and regular stakeholder communication.
• Support the creation of quality credit proposals to facilitate Trade facility structuring and manage transactional risks profitably.
• Ensure ancillary cash management services are retained within the bank.
• Prioritize customer satisfaction through delivery of exemplary service.
• Facilitate collaboration with regional and cross-regional partners to enable seamless cross-border transactions.
• Generate leads by cross-selling Cash and Trade products to existing clients and aid business development for new customers.
• Provide technical support to coverage teams in proposal development and participate in securing mandates through effective RFP responses.