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Customer Support Executive

Call Point Business Solutions

Delhi-NCR, India · ಪೂರ್ಣ ಸಮಯ

ಅರ್ಜಿ ಸಲ್ಲಿಸುವವರಲ್ಲಿ ಮೊದಲಿಗರಾಗಿರಿ

ಅನುಭವ: ಯಾವುದೇ
ಸಂಬಳ: INR 15,000 – INR 16,000 / month
ತೆರೆಯುವಿಕೆಗಳು: 1
ಪೋಸ್ಟ್ ಮಾಡಲಾಗಿದೆ: 4 ಗಂಟೆಗಳ ಹಿಂದೆ

ಕೆಲಸದ ಮೋಡ್: ಕಚೇರಿಯಲ್ಲಿ
ಪುನರಾರಂಭ: ಅರ್ಜಿ ಸಲ್ಲಿಸಲು ಕಡ್ಡಾಯ

ಕೆಲಸದ ವಿವರ

Job Overview

We are seeking a Customer Support Executive to join our team at Call Point Business Solutions in Delhi-NCR. The candidate will handle incoming customer interactions via calls, chats, and emails, assisting with lab test bookings, report inquiries, appointment scheduling, payments, and general questions.

Key Responsibilities

Handle inbound customer phone calls professionally.
Respond promptly to customer queries received through chat and email.
Assist customers in booking lab tests, checking reports, managing appointments, processing payments, and addressing general concerns.
Resolve customer complaints courteously and with professionalism.
Maintain and update accurate customer information in the system database.

Additional Details

This is an onsite role based in Delhi-NCR with a monthly remuneration ranging from 15000 to 16000 INR.

ಕೌಶಲ್ಯಗಳು

ಡೇಟಾ ನಮೂದು ಸಂವಹನ ಕೌಶಲ್ಯಗಳು ಗ್ರಾಹಕ ಸೇವೆ Call Handling ನೇಮಕಾತಿ ವೇಳಾಪಟ್ಟಿ Chat Support Email Support Payment Processing Problem Resolution