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Chat Process Executive

Five Splash Infotech Pvt. Ltd

Mumbai, Maharashtra, India · ಪೂರ್ಣ ಸಮಯ

ಅರ್ಜಿ ಸಲ್ಲಿಸುವವರಲ್ಲಿ ಮೊದಲಿಗರಾಗಿರಿ

ಅನುಭವ: ಯಾವುದೇ
ಸಂಬಳ: INR 20,000 – INR 21,000 / month
ತೆರೆಯುವಿಕೆಗಳು: 1
ಪೋಸ್ಟ್ ಮಾಡಲಾಗಿದೆ: 1 ಗಂಟೆ ಹಿಂದೆ

ಕೆಲಸದ ಮೋಡ್: ಕಚೇರಿಯಲ್ಲಿ
ವಿದ್ಯಾಭ್ಯಾಸ: HSC Passed
ಅರ್ಹತೆ: Candidates who have passed Higher Secondary Certificate (HSC) and possess at least 6 months of experience in BPO chat and email customer service are eligible to apply. Proficiency in English communication and comfort with handling calls are mandatory.
ಪುನರಾರಂಭ: ಅರ್ಜಿ ಸಲ್ಲಿಸಲು ಕಡ್ಡಾಯ

ನೀವು ಎಲ್ಲಿ ಕೆಲಸ ಮಾಡುತ್ತೀರಿ

ಕೆಲಸದ ವಿವರ

About the Role

Five Splash Infotech Pvt. Ltd is recruiting for the position of Customer Service Executive specializing in chat, email, and calling support for their client Mosaic Wellness. The role involves managing customer interactions across multiple communication channels and ensuring top-notch service delivery.

Job Details

Salary: Up to 20,000 INR per month (in-hand)
Shift Timings: Rotational shifts between 08:00 AM and 10:00 PM, each shift lasting 9 hours

Eligibility and Requirements

Applicants must have completed Higher Secondary Certificate (HSC) education
At least 6 months of prior experience in BPO chat and email customer service is mandatory
Willingness and ability to handle calling duties comprising approximately 50% of the workload
Strong command over English communication in both written and spoken forms
Must have achieved a minimum Versant English proficiency score of Level 4

Selection Process

Initial HR interview round
Operations team interview
Client final round of evaluation

ಕೌಶಲ್ಯಗಳು

ಗ್ರಾಹಕ ಬೆಂಬಲ ಇಂಗ್ಲಿಷ್ ಪ್ರಾವೀಣ್ಯತೆ ಗ್ರಾಹಕ ಸೇವೆ Email Communication Phone Communication Chat Support ಶಿಫ್ಟ್ ನಮ್ಯತೆ Multichannel Communication BPO Experience Versant Level 4