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Back Office Executive

Xe Looks Private Limited

Delhi-NCR, India · ಪೂರ್ಣ ಸಮಯ

ಅರ್ಜಿ ಸಲ್ಲಿಸುವವರಲ್ಲಿ ಮೊದಲಿಗರಾಗಿರಿ

ಅನುಭವ: ಯಾವುದೇ
ಸಂಬಳ: INR 10,000 – INR 15,000 / month
ತೆರೆಯುವಿಕೆಗಳು: 1
ಪೋಸ್ಟ್ ಮಾಡಲಾಗಿದೆ: 5 ಗಂಟೆಗಳ ಹಿಂದೆ

ಕೆಲಸದ ಮೋಡ್: ಕಚೇರಿಯಲ್ಲಿ
ಅರ್ಹತೆ: Only candidates residing within 3-5 kilometers of Karol Bagh are eligible to apply for this role.
ಪುನರಾರಂಭ: ಅರ್ಜಿ ಸಲ್ಲಿಸಲು ಕಡ್ಡಾಯ

ಕೆಲಸದ ವಿವರ

Job Overview

We are looking for a Back Office Executive to join our team, responsible for managing and processing orders across multiple e-commerce platforms.

Key Responsibilities

Manage and process orders for various e-commerce panels including Amazon, Flipkart, Myntra, Ajio, Meesho, Shopify, and Shiprocket.
Review and troubleshoot tickets across all platforms, ensuring accurate resolution.
Communicate pertinent information related to tickets to facilitate prompt resolution.
Conduct follow-ups with account managers and other involved personnel to address ticket issues effectively.
Handle email correspondence professionally and timely.
Raise claims related to incorrect product returns.

Additional Information

Applicants must be local residents within a 3-5 km radius of Karol Bagh to be eligible for this role. Interested candidates should forward their resumes accordingly.

ಕೌಶಲ್ಯಗಳು

ಗ್ರಾಹಕ ಸಂವಹನ ಆದೇಶ ಪ್ರಕ್ರಿಯೆ Email handling Follow-up coordination ಟಿಕೆಟ್ ನಿರ್ವಹಣೆ Claims Management E-commerce Platform Knowledge