Administrative Assistant

Overview

RBC Dominion Securities in downtown Toronto, ON, is seeking an Administrative Assistant to join a dynamic and fast-growing Investment Advisor (IA) team. The role is ideal for individuals with 2 to 3 years of relevant industry experience who have a passion for exceptional service and thrive in a high-energy team environment. This position entails managing day-to-day administrative responsibilities related to client accounts and offers significant opportunities for mentorship and professional development within one of the largest branches in the system.

Key Responsibilities

• Deliver outstanding client experience by handling account administration tasks such as account opening, maintenance, and resolving client requests effectively.
• Manage current client accounts, monitor critical timelines, and proactively engage with clients to ensure continuous support.
• Gain in-depth understanding of internal controls and regulatory standards to ensure client files and documentation remain precise, current, and compliant.
• Respond promptly and empathetically to client inquiries related to transactions, documentation, reporting, and other account matters.
• Support Advisors in welcoming and onboarding new clients.
• Organize and prepare meetings for Advisors with clients and prospects leveraging strong planning skills.
• Utilize problem-solving abilities to provide proactive client service and address challenges effectively.
• Handle communications from clients, Advisors, and internal and external partners efficiently.

Qualifications and Skills Required

• Minimum 2-3 years of experience in the investment sector as an assistant or associate.
• Proven administrative skills with excellent time management and prioritization capabilities.
• Strong organizational skills with attention to detail and the ability to multitask effectively.
• Excellent verbal and written communication skills in English demonstrating a professional, warm, and client-focused approach.
• Experience working with Microsoft Office tools.

Preferred but Not Required

• Familiarity with RBC Dominion Securities’ internal systems.
• Completion of Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH).
• Advanced proficiency in Excel.
• Completion of post-secondary education.

Additional Information

• Work location: Royal Bank Plaza, 200 Bay St, Toronto, Canada.
• Work hours: 37.5 hours per week.
• Employment type: Full-time, salaried position.
• Compensation range: $35,000 to $47,000 annually, with potential for variable incentive payments up to 0.5 times the base salary.
• RBC is committed to pay transparency, equity, and fostering an inclusive workplace that promotes respect, collaboration, and professional growth.
• Application deadline is August 3, 2026, by 11:59 PM.

Company Values and Culture

RBC embraces shared values such as Client First, Integrity, Collaboration, Respect, and Excellence. The organization strives to create an inclusive environment where diverse perspectives are valued and individuals can collaborate inventively and advance their careers. Joining RBC means contributing to meaningful client and community outcomes through a strong, supportive workplace culture.