Workplace Experience & Executive Coordinator - SaaS / Healthcare

About Sycle

Sycle is a global software company serving the hearing care industry and aims to help improve access to better hearing worldwide. Established in 2001, the company has become a leading practice management platform for audiology providers and is used by more than 65% of the market. Its solution helps practices save time so they can focus on delivering excellent patient care and service. Customers range from small hearing care clinics to major retailers, and the software is used in 13 countries. The organization has around 120 employees and is headquartered in Lone Tree, Colorado, with a substantial remote team across the US and Canada.

Role Overview

This position is the central hub for employee experience and executive coordination within a remote-first environment. The person in this role will keep the company connected, engaged, and running smoothly by supporting leadership, coordinating administrative work, and creating meaningful culture-building experiences for a distributed workforce. The job suits someone who enjoys handling many priorities at once and can adapt easily in a fast-moving SaaS setting.

This is a hybrid role based in the Denver / Lone Tree, Colorado area. It requires a mix of remote work and regular time in the office, typically 3 to 4 days per week.

Administrative Support

• Organize calendars and meetings for leaders so they can stay focused on strategic priorities.
• Handle meeting planning, including agendas, logistics, and smooth execution.
• Prepare polished presentations and written reports.
• Arrange travel, manage expense submissions, and coordinate events.

Office Operations

• Help maintain a positive office environment, both in person and online.
• Support planning for company meetings, team gatherings, and employee engagement activities.
• Build and run a year-round schedule of virtual and hybrid events that encourage connection, inclusion, and enjoyment across the distributed team.
• Act as a key culture driver by finding new ways to strengthen community and team spirit across more than 120 employees.

Team Support

• Serve as a primary contact for employee administrative requests.
• Support onboarding so new hires feel welcomed and integrated from the beginning.
• Help maintain company records, documents, and internal systems.
• Coordinate training sessions, company-wide meetings, and internal communications.

Business Operations Support

• Keep organizational systems, trackers, and administrative workflows up to date.
• Assist leaders with special projects, research, and operational tasks.
• Support reporting and recordkeeping across business systems.
• Ensure documentation remains accurate, well organized, and aligned with company standards.

Education and Experience

A bachelor’s degree is preferred, though equivalent professional experience can be considered instead. Extra education, coursework, or certifications in business administration, office management, or related areas are considered an advantage. The ideal candidate has 2 to 5 years of experience in administrative support, executive assistance, office coordination, or operations support, with a track record of working with multiple stakeholders in a professional environment. Experience in a technology or SaaS company is preferred.

Skills and Attributes

The role calls for someone who can manage many moving parts, communicate clearly, and stay organized under pressure. Strong proficiency with Microsoft Office, Google Workspace, and modern collaboration platforms is needed. Familiarity with tools such as Slack, Gmail / Google Hangouts, Microsoft Teams, Jira, Confluence, HubSpot, or similar systems is preferred. The candidate should also be able to handle confidential information carefully, pay close attention to detail, prioritize competing tasks, and work independently in a hybrid setting.

What Makes Someone Successful Here

The right person brings professionalism, sound judgment, and a proactive mindset. They are good at anticipating what needs to happen next, enjoy solving problems early, and naturally build relationships across departments. They should be comfortable leading culture and engagement efforts, remain calm under pressure, adapt quickly to changing priorities, and bring energy, creativity, and enthusiasm to keeping a remote-first workforce connected.

Reporting Structure

This role reports to the President and partners closely with executive leadership, Human Resources, Finance, Product, Operations, Enterprise Sales, and other cross-functional teams.

Additional Information

This job is based in the Denver / Lone Tree, Colorado area and combines remote work with regular on-site attendance. The company values candidates who are comfortable supporting both remote and in-office employees and who can contribute to a collaborative, people-focused workplace.

Applicants who believe they are a strong match are encouraged to apply.