VP of Brand Operations

Role overview

This is a full-time remote leadership opportunity for a VP of Brand Operations. The position is responsible for steering operational results and brand execution across image editing services, with a strong focus on consistent delivery, quality control, and efficient workflows for clients around the world.

What the role involves

You will align everyday production activity with brand expectations, improve processes, and help the business scale in a controlled and effective way. The position calls for strong leadership across teams, ownership of performance metrics, and close coordination with marketing, sales, and customer service.

You will also oversee budgets and profit-and-loss performance tied to brand activities, lead strategic projects, strengthen client experience, and represent the brand in both internal and external communication.

Qualifications

• Proven background in operations and project management, especially in handling complex, high-volume work and cross-functional programs.
• Strong strategic planning ability to shape and execute long-range operational and brand roadmaps.
• Hands-on experience with budgeting, P&L oversight, and performance improvement in brand-related operations.
• Leadership experience in customer service, with the ability to improve client relationships and service quality.
• Exposure to digital imaging, creative production, or BPO settings is an advantage.
• Capability to manage distributed remote teams, along with effective communication, coaching, and stakeholder coordination skills.
• A bachelor’s degree in Business, Operations, Marketing, or a related discipline is preferred; an advanced degree or comparable leadership experience is also valued.
• Comfort working with data, analytics, and KPIs to guide decisions and operational improvements.