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Voice Account Manager / SMS Account Manager

We 2 Stars Company Limited Ghana

Tema Metropolitan District, Greater Accra Region, Ghana · Contract

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Experience
2–6 yrs
Salary
Openings
1
Posted
2 weeks ago
Work mode
In office
Education
Bachelor's Degree
Resume
Required to apply

Job description

Company Overview

We 2 Stars Company Limited is an international wholesale telecommunications carrier expanding its team in Ghana. The company specializes in voice and SMS services and seeks to strengthen its global commercial, routing, and digital functions.

Opportunities Available

  • Head of Commercial Business
  • Voice Account Manager
  • SMS Account Manager
  • Routing Manager
  • Account Officer
  • Digital Solutions Account Manager
  • SMS & Voice Account Officers

Why Work With Us

  • Engage with global carriers and enterprise clients
  • Play a role in routing strategy and fraud prevention
  • Deliver solutions to enterprise and wholesale sectors
  • Grow professionally in a technology-driven environment

Application Process

Send your resume and a brief cover letter outlining your suitability for the role to the company email. Be sure to include the specific job title in your email subject. The deadline for applications is July 20, 2026. Only selected candidates will be invited for further communication.

Required Application Materials

  • Curriculum Vitae (PDF format)
  • One-page cover letter
  • Relevant certificates (if applicable)

Role Specific Qualifications

Voice Account Manager: Must hold a bachelor’s degree with 3 to 6 years’ experience managing voice carrier accounts, possessing strong knowledge of VoIP, SIP protocols, and key QoS indicators such as ASR and ACD. Experience in route quality control, SLA oversight, and client relationship management is essential.

SMS Account Manager: Requires a bachelor’s degree and between 2 to 5 years working in SMS hubbing or messaging platforms. Candidates should understand A2P and C2P flows, compliance requirements, messaging routing, fraud prevention, and partner onboarding processes.

Additional Notes

We value diverse applicants and encourage candidates from varied backgrounds to apply. Contact details and further company information can be requested directly via their email or official website.

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