Visa Executive

Overview

Royal Roads University at its Ras Al Khaimah campus seeks a dedicated Executive or Senior Executive to oversee the visa processing lifecycle for both students and staff, coupled with supporting key administrative operations on campus. This role demands thorough ownership of immigration procedures, ensuring all visa-related activities comply with RAKEZ and UAE governmental standards, and prompt coordination among all involved parties.

Responsibilities

• Manage comprehensive visa activities including new applications, renewals, cancellations, amendments, medical checks, biometrics, and maintaining pertinent documentation for students and employees.
• Handle student visa processing adhering strictly to admissions schedules and timely submissions via the RAKEZ portal.
• Administer employee-related permits such as work permits, employment visas, residence visas, Emirates ID applications, and renewals aligned with current regulations.
• Maintain continuous monitoring of visa expirations to proactively address renewals, preventing delays or penalties.
• Keep precise visa-related records, trackers, and compliance documentation.
• Serve as official liaison with RAKEZ, immigration, and government authorities, promptly responding to compliance issues and updates in immigration laws.
• Collaborate closely with Admissions for student onboarding, Student Affairs for visa-related matters, and HR and Finance for employee visa processing, insurance, and payment approvals.
• Provide auxiliary administrative support contributing to smooth campus operations including facilities management and audit preparations.

Requirements

• Bachelor’s degree is required.
• At least 2 years’ experience specializing in UAE visa and immigration management, ideally within a Free Zone setting.
• Strong command over Microsoft Office tools, especially Excel and Word.
• Analytical thinker with structured and logical problem-solving skills.
• In-depth understanding of UAE visa systems, including procedures for work permits and residence visas.
• Excellent organizational, record-keeping, and documentation abilities.
• Fluent in spoken and written English with strong communication skills.
• Proven aptitude for cross-department coordination and effective government correspondence.
• Highly proactive, accountable, solution-focused, capable of working autonomously and managing multiple deadlines.

Preferred Attributes

• Possession of a valid UAE driving license for travel to RAKEZ and other regulatory offices.
• Familiarity with the RAKEZ portal and experience in higher education visa administration is an advantage.
• Exposure to campus operations, facilities coordination, or administration would be beneficial.

Benefits

• Full-time employment contract with UAE visa sponsorship.
• Medical insurance coverage.
• Annual leave and benefits in line with UAE Labour Law and company policies.
• Opportunity to engage in a vibrant, expanding international higher education environment.