Virtual Relationship Manager (Branch cum Tele-Sales)
Thane, Maharashtra, India · Full Time
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- Experience
- 1–6 yrs
- Salary
- INR 325,000 – INR 450,000 / year
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate, postgraduate, or MBA candidate with relevant sales/telesales experience and strong communication skills; both male and female applicants aged 20 to 32 years may apply.
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
This is an immediate hiring requirement for Kotak Mahindra Bank Ltd. for the position of Virtual Relationship Manager. The role is based in Wagle Estate, Thane West, Maharashtra, and falls under Assistant Manager M-1 / Deputy Manager M-2 grade. It is a bank payroll, permanent, office-based position with no customer visits, no face-to-face selling, and no fieldwork.
Experience and Profile
Candidates with 1 to 6 years of experience in banking sales or telesales are preferred. Applicants from other related sales backgrounds may also be considered, including telesales, outbound sales, and branch sales. Strong verbal and written communication skills are essential. The opportunity is open to both men and women aged 20 to 32 years.
Education
A graduate in any stream is the minimum requirement. Candidates with a postgraduate degree or MBA can also apply.
Work Schedule
This role follows a fixed day shift from 9:30 am to 6:30 pm. The workweek consists of 5 days, with two weekly offs: one fixed Sunday off and one additional off on either a weekday or Saturday.
Role Responsibilities
The selected candidate will maintain ongoing contact with assigned customers as per the contact policy and ensure every interaction is recorded accurately. The role involves making outbound calls to promote and sell banking products, meeting monthly business targets, resolving customer queries within defined standards, and encouraging the use of digital banking services. The incumbent must also deliver strong service quality, interact regularly with customers, and identify customer needs proactively.
Products and Business Focus
The job requires selling and cross-selling products such as CASA, life and general insurance, loans, credit cards, mutual funds, demat and trading accounts, and other banking solutions. The position is expected to contribute to revenue generation and overall business growth.
Salary and Benefits
The annual CTC is INR 3.25 to 4.50 lakh, along with performance-linked high incentives. Additional benefits include PF, gratuity, and mediclaim and insurance coverage as per company policy.
Application Process
Interested candidates may send their updated CV or resume with the subject line “Kotak-VRM-281” for further consideration. Shortlisted profiles will be contacted by the hiring team. For assistance or queries, calls are accepted only between 10:00 am and 5:00 pm.