- Experience
- 1+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 days ago
Where you'll work
Job description
Overview
Minor Hotels is a global hospitality group with a portfolio of more than 530 properties across 50+ countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Its brands include Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and TIVOLI.
The role is based at Anantara Mina Al Arab Ras Al Khaimah Resort in Ras Al Khaimah, United Arab Emirates, a destination known for beaches, desert landscapes, and mountain experiences. The property offers overwater luxury within a protected eco-sanctuary.
Role Summary
As a Villa Host, you will be responsible for delivering highly personalized, efficient, and prompt service that consistently enhances guest satisfaction. The position calls for close attention to detail, anticipation of guest needs, and ownership of the villas assigned to you. You will also help oversee villa standards by directing, assisting, and ensuring the cleanliness and upkeep of guest accommodations.
Responsibilities
- Provide tailored, attentive, and responsive service to guests to help exceed expectations.
- Anticipate guest needs and respond quickly with a high level of care and professionalism.
- Take full responsibility for the villas assigned to you.
- Supervise, guide, and support villa-related tasks as needed.
- Ensure guest villas are kept clean, well-maintained, and presented to standard.
- Contribute to maintaining the property’s highest service standards.
Requirements
- Strong communication skills.
- English fluency is essential; additional foreign languages are an advantage.
- At least 1 year of experience as a Butler or Villa Host, ideally in a similar quality hotel.
- Warm, approachable, and outgoing personality.
- Proactive mindset with the ability to work independently.
- Strong problem-solving and decision-making ability.
Location
Anantara Mina Al Arab Ras Al Khaimah Resort, Ras Al Khaimah, United Arab Emirates.
Additional Information
Ras Al Khaimah is the northernmost emirate of the UAE and is about 45 minutes from Dubai. The area offers a quieter pace of life along with access to coastal, desert, and mountain activities such as sailing, dune driving, and visiting Jebel Jais.