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Vice President of Operations

Shelf

New York, NY · Full Time

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Experience
16+ yrs
Salary
USD 260,000 – USD 300,000 / year
Openings
1
Posted
5 days ago
Work mode
In office
Resume
Required to apply

Where you'll work

Job description

About Shelf

Shelf is pioneering enterprise AI by developing a deterministic enterprise knowledge vault to deliver accurate, actionable answers. With eight years of development behind us, we're now expanding our AI-native operational infrastructure to empower teams with transformative efficiencies.

Role Overview

As the Vice President of Operations, you will act as a versatile leader partnering closely with founders and department heads to address critical challenges, eliminate operational bottlenecks, and drive continuous improvement across the company. Your leadership will help make Shelf faster, smarter, leaner, and more effective every month by building an AI-powered operating system and enhancing all aspects of business operations.

Key Responsibilities

  • Lead the creation of an AI-Native Operating System by evaluating and integrating the latest AI tools, agents, workflows, and platforms to increase efficiency and operational intelligence at Shelf.
  • Continuously optimize company operations by reducing manual tasks, redesigning workflows, enhancing internal tooling, and improving vendor relationships to amplify the productivity of every team.
  • Act as a strategic partner to Sales and Marketing teams, managing funnel analytics, pipeline health, revenue and marketing operations, campaign effectiveness, territory planning, and pricing strategies to drive growth.
  • Take ownership of diverse operational segments including Sales Ops, Revenue Ops, Marketing Ops, People Ops, recruitment, legal matters, vendor negotiations, and urgent operational projects.

Ideal Candidate Profile

  • Brings over 16 years of leadership experience scaling high-growth technology startups, ideally advancing from Seed through Series B/C funding rounds in roles such as founder, COO, Chief of Staff, VP of Operations, or senior strategy and operations manager.
  • Exhibits expertise in growth analytics, thinking in metrics, dashboards, KPIs, unit economics, and experimentation to translate complex data into sound operational decisions and improvements.
  • Is deeply knowledgeable and passionate about AI-native business technologies and systems, with hands-on experience using tools such as Claude, Claude Code, Codex, ChatGPT, n8n, Salesforce, HubSpot, Attio, Clay, Rippling, Ramp, Tabs, Snowflake, Fivetran, SQL, Sigma, Hex, Python, and a drive to continuously evaluate emerging technologies.
  • Possesses outstanding leadership skills, capable of holding leaders accountable, influencing without direct authority, making tough decisions, aligning cross-functional teams, building trust, and elevating organizational performance.

Why Join Shelf

  • Drive the future of Enterprise AI by shaping how AI-native organizations operate in the coming decade.
  • Join a company with eight years of leadership in enterprise AI knowledge and technology.
  • Work at a company backed by top-tier investors and serving many large global enterprises.
  • Accelerate your career with broad responsibilities, increased project ownership, and rapid learning opportunities.

Compensation and Benefits

  • Competitive base salary range from $260,000 to $300,000 plus significant equity participation.
  • Flexible Paid Time Off (PTO) to promote work-life balance.
  • Comprehensive medical, dental, and vision insurance coverage.

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