Vice President of Operations & Growth

About HVAC RNTL

HVAC RNTL specializes in rapid deployment of commercial HVAC rental systems, ranging from small spot coolers to large chillers and cooling towers. The team acts swiftly and precisely to meet both planned projects and emergency needs, operating with a strong entrepreneurial spirit across locations nationwide. The company values problem-solving and fast-paced work environments, offering room for growth and impact.

Role Overview

The Vice President of Operations & Growth will guide HVAC RNTL through its next development phase by expanding operational capacity, refining organizational structure, strengthening leadership, and enhancing talent acquisition. This is a strategic leadership position focused on scaling the business effectively while maintaining agility, strong customer experience, and company values, not solely on internal process efficiencies or cost-cutting.

Key Responsibilities

• Design and implement operational frameworks that enable large-scale growth.
• Create scalable organizational models, define leadership roles, and establish regular operating procedures.
• Collaborate on strategic initiatives including market expansion, capacity planning, and integrating acquisitions.
• Assess and enhance organizational preparedness for scaling.
• Build and mentor a high-caliber leadership team.
• Develop and execute recruitment strategies positioning HVAC RNTL as an employer of choice.
• Innovate technician and operational workforce development pipelines.
• Align operational capabilities with revenue growth goals.
• Work closely with sales leadership to ensure resources meet customer demands effectively.
• Enhance responsiveness, execution quality, and customer satisfaction across operations.
• Maintain and nurture relationships with key and strategic customers.
• Introduce practical operational systems that improve process consistency without bureaucratic overhead.
• Establish and track key operational metrics and performance indicators.
• Increase fleet efficiency, resource utilization, and overall operational productivity.
• Identify opportunities to boost profitability while preserving operational agility.
• Develop the operating model focused on growth within the data center market.
• Formulate labor and execution strategies tailored for mission-critical data center environments.
• Support successful delivery of large-scale data center projects.
• Maintain a visible leadership presence through branch visits, direct observations, customer meetings, and operational reviews.
• Travel approximately 30–40% of the time to support growth targets.

Required Competencies

• Leadership development and coaching capabilities.
• Strong strategic thinking and business acumen.
• Expertise in organizational design and scaling methods.
• Customer-focused leadership approach.
• Talent acquisition and workforce development proficiency.
• Collaborative and relationship-building skills.
• Analytical and deliberate decision-making abilities.
• Results-driven mindset with accountability.
• Demonstrated humility, curiosity, and commitment to continuous learning.
• Effective communication skills.

Education and Experience

• Bachelor’s degree in business or a related field is preferred.
• Over 10 years of progressive leadership experience in operations.
• Extensive experience managing multi-site operations with senior leadership responsibilities.
• Proven success in scaling organizations during growth phases.
• History of building strong leadership teams and talent development.
• Experience developing recruitment and workforce development programs.
• Customer-facing leadership experience required.
• Background in equipment rental, industrial services, specialty contracting, or construction-related industries is favored.
• Experience with acquisition integration is advantageous but not essential.

Work Environment and Physical Requirements

• The role involves a blend of office-based tasks, virtual meetings, onsite branch visits, and field engagements including customer interactions.
• Exposure to various operational settings such as warehouses and job sites is expected during field visits.
• Travel commitment is approximately 40%, which includes overnight stays.
• Regular use of office equipment, occasional standing, walking, climbing, and site inspections are part of the physical demands.
• Adaptability to different environments including offices, branches, and operational job sites is necessary.

Equal Employment Opportunity

HVAC RNTL is committed to equitable employment practices, making hiring decisions without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. Reasonable accommodations for qualified individuals with disabilities will be provided unless undue hardship occurs.

Compensation

Salary varies based on candidate qualifications, experience, internal equity considerations, and role/location budget. Specific salary details are not provided.