Healthcare Administrative Specialist - Operations

About the Role

Mercor is dedicated to connecting top-tier creative and technical professionals with leading AI research laboratories. Based in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

We are looking for a Healthcare Administrative Specialist on a contract basis to work remotely with a competitive pay range of $40 to $50 per hour.

Key Responsibilities

• Analyze and enhance administrative procedures within healthcare environments, with an emphasis on patient access and front-end operations.
• Create streamlined workflows for prior authorizations and utilization management using current practical tools.
• Ensure accurate review and management of claims and revenue cycle tasks, facilitating prompt submission and resolution.
• Formulate approaches for remittance and payment posting that align closely with clinical charge data.
• Collaborate with both provider and payer teams to optimize credentialing and enrollment activities.
• Operate independently and asynchronously to improve health information management and practice administration effectiveness.

Qualifications

Required:

• At least three years of practical, day-to-day experience in a healthcare administrative or back-office capacity.
• Hands-on familiarity with payer portals such as Availity, Optum/Change Healthcare, Waystar, Office Ally, or specific payer hubs like UHC Link, BCBS, Aetna.
• Working knowledge of electronic health record (EHR) systems, practice management platforms, and/or clearinghouses.
• Currently engaged in healthcare administrative work.
• Residency within the United States.

Preferred:

• Experience as a Practice Administrator, Medical Office Manager, or Revenue Cycle Specialist.
• Background in roles such as Medical Billing Coordinator, Full-Cycle Biller, or Patient Access Lead.
• Expertise as a Prior Authorization Specialist or in Denials and Claims Resolution.
• Skills in Credentialing, Provider Enrollment, or Health Plan/Payer Operations.
• Knowledge of Health Information Management or administration of Medical Records.

Application Procedure

• Upload your resume.
• Complete an AI-based interview aligned with your resume.
• Submit the application form.

Support and Resources

• Details about the interview process and platform can be found via Mercor’s official documentation channels.
• For assistance, contact support@mercor.com.

Additional Information

The recruitment team assesses applications daily; ensure to complete all required steps to remain under consideration for this role.