Vice President, Contracting Relationship Management

About QNB Group

QNB Group, founded in 1964 as the first Qatari-owned commercial bank, has expanded into the largest banking group in the Middle East and Africa. Through subsidiaries and associate companies, it operates across more than 31 countries on three continents and offers a broad portfolio of modern banking products and services. The group employs over 28,000 people, serves up to 20 million customers, and runs a network of 1,000 branches and 4,300 ATMs.

The bank is consistently recognized as one of the top-rated regional banks by major credit rating agencies, including Standard & Poor’s, Moody’s, and Fitch. It has also received multiple awards from leading international financial publications. According to Brand Finance Magazine, QNB is currently the most valuable bank brand in the Middle East and Africa. In addition, the group supports community initiatives and sponsors a range of social, educational, and sporting events.

Role Summary

This position is responsible for actively managing relationships with contracting customers to help deliver the contracting function’s targets for revenue, profitability, profit, and volume, while staying aligned with QNB’s credit policies, procedures, standards, and regulatory obligations. The role also focuses on ensuring that client needs are handled promptly and in line with best corporate financing practices, while driving collaboration and cross-selling across bank divisions and functions.

Key Responsibilities

• Support the execution of strategies and plans aimed at achieving volume, revenue, and profitability targets for the contracting business.
• Assist the Senior Vice President, Contracting Relationship Management, in developing KPIs to track performance and quality across the function.
• Help deliver the budgeted growth in new contracting client relationships in line with QNB’s corporate strategy and budget.
• Apply KPIs and proven best practices in managing the VP Contracting Relationship Management remit.
• Promote cost awareness, operational efficiency, and productivity to reduce waste and maximize value for the bank.
• Operate strictly within delegated authority limits.
• Coordinate with Corporate Banking, international and regional branches, representative offices, affiliates, foreign institutions, Treasury, Legal, Retail, and head office support teams to create service and cross-sell opportunities across QNB.
• Serve as the main point of contact for contracting clients, ensuring responsive service and a client-friendly experience.
• Strengthen existing contracting relationships and develop new ones.
• Respond to customer queries and help resolve requests related to banking products and services.
• Work in line with SLAs with internal units to improve turnaround time.
• Build effective working relationships with related teams to support the group’s objectives.
• Provide accurate and timely information to auditors, Compliance, Financial Control, and Risk teams when needed.
• Ensure all activities comply with policies, procedures, regulations, and prevailing market practices.
• Manage the assigned contracting credit portfolio holistically, take corrective action promptly, and review portfolio quality and performance systematically.
• Guide Relationship Officers so their credit submissions properly address risk factors and meet required standards.
• Carry out sales activity according to SVP Contracting Sector direction and keep the client contact database current.
• Visit client sites regularly, hold meetings, and prepare or present materials as needed.
• Identify and escalate adverse developments and early warning signs for potentially problematic accounts or relationships.
• Drive cross-selling efforts with corporate banking and other QNB functions to deepen the overall relationship with contracting customers.
• Oversee the rollout of conventional corporate banking products aimed at contracting clients.
• Develop and sustain professional relationships with key contacts among current and prospective contracting clients.
• Prepare periodic management and business information reports for the Head of Contracting Sector and senior executives.
• Ensure timely review of credit applications and documents, working with Credit Risk to meet turnaround expectations.
• During annual reviews, identify changes in client circumstances, assess risk, and recommend mitigants.
• Review financial statement spreading on the relevant software and evaluate credit risk for each client, including appropriate controls and mitigation actions.
• Prepare financial analysis for assigned clients to assess business performance and repayment capacity.
• Maintain strong knowledge of corporate banking, related products, and associated risks, as well as the contracting client’s business needs.
• Apply sound understanding of contractor and engineering reports, maps, and technical data when required.
• Support the professional development of self and other staff.
• Maintain strict confidentiality and uphold ethical standards to protect sensitive commercial information.

Education and Experience

• A university degree is required, preferably in Engineering.
• At least 12 years of relevant banking experience is needed, ideally with local or Middle East exposure.
• Strong awareness of the competitive market, industry practices, and regulations affecting the corporate banking segment.
• Excellent spoken and written English skills, including report writing; Arabic proficiency is preferred.
• Strong interpersonal skills and good understanding of risk management concepts and practices.
• Knowledge of applicable laws, regulations, and corporate banking product practices.
• Strong command of financial statements, ratios, covenant structuring, and contracting industry fundamentals.
• Solid understanding of construction finance mechanisms and the associated risks.
• Ability to structure a suitable package of banking products while emphasizing cross-sell opportunities.
• Strong understanding of cash flow analysis and financial models.
• High personal integrity, self-motivation, and the ability to manage one’s own work effectively.
• Excellent problem-solving, decision-making, planning, organizing, and analytical capabilities.
• Strong customer service mindset and performance orientation.
• Ability to communicate clearly in writing and verbally with all management levels.

Application Requirements

Applicants are required to provide the following documents: a resume/CV, a copy of passport or QID, and a copy of the education certificate.

Additional Information

This role is based in Doha, Qatar and is offered on a contract basis with onsite work.