VA Health System Specialist

About the Role

This pivotal position offers a unique chance to integrate clinical education, relationship management, healthcare system strategy, and impactful revenue generation within a complex healthcare environment. The successful candidate will work closely with healthcare providers, developing sustainable therapy programs that enhance patient care and support organizational growth.

Key Opportunities

• Chance to design and influence therapy programs within one of the country's most intricate healthcare systems.
• Directly improve outcomes for veteran patients through non-drug treatment alternatives.
• Experience considerable independence with visibility among senior executive and sales leadership.
• Clear advancement opportunities to regional or national leadership roles within the Veterans Affairs (VA) network.

Primary Responsibilities

• Establish and nurture strategic connections with VA clinical teams, service leaders, prosthetics departments, and administrative personnel.
• Act as the main liaison for therapy adoption, reimbursement processes, and program sustainability at assigned VA locations.
• Deliver thorough clinical education, product demonstrations, and ongoing training related to therapy solutions.
• Build authority as a subject matter expert on therapy indications, best practices, coding, VA policies, and patient pathways.
• Drive growth in therapy use and prosthetics orders, expanding patient engagement and provider adoption.
• Support and achieve regional and facility growth goals, facilitating expansion into new VA Medical Centers (VAMCs) and Veterans Integrated Service Networks (VISNs).
• Identify and resolve workflow inefficiencies alongside clinical and prosthetics teams to align with policies and payer requirements.
• Ensure therapy programs comply with reimbursement, prosthetics services, and documentation standards.
• Provide data analysis on adoption trends and barriers, offering strategic forecasting to sales leadership.
• Assist in multi-site expansion initiatives by collaborating with government accounts, contracting, reimbursement, and marketing departments.
• Adapt responsibilities in response to organizational priorities; role involves local and regional travel as needed.

Qualifications

• Background in healthcare, medical devices, clinical sales, or federal healthcare systems.
• Excellent skills in relationship building, communication, and managing diverse stakeholders.
• Capable of working autonomously in complex healthcare environments.
• Experience or familiarity with rehabilitation, pain management, or prosthetics is advantageous.
• Previous VA experience or relationships preferred but not mandatory.
• Bachelor's degree is preferred.
• Over three years of relevant healthcare, medical device, or clinical experience desirable.

Additional Information

• Role scope and assigned facilities may evolve according to business needs.
• Position requires travel within local and regional VA sites and related clinics.