University Admissions Specialist

Role overview

This position is for a remote admissions specialist role with a university focused on arts and education. The team is looking for someone energetic, approachable, and motivated by a fast-moving environment where excellent service matters. In this role, you will connect with prospective students and their families, answer their questions, and help guide them through the enrollment journey.

What the role involves

• Handle a high volume of incoming phone calls from prospective students and respond clearly to questions about the university’s schools of learning.
• Place outbound calls to prospective students and their families to support them with educational planning.
• Deliver a consistently strong customer service experience to students and families.
• Walk applicants through the enrollment process while sharing accurate and up-to-date program information.
• Go the extra mile to help students feel prepared for success.
• Communicate details about academic offerings, student support services, and university policies and procedures.

What the team offers

• A collaborative, interactive work setting.
• The opportunity to work with aspiring artists.
• Ongoing learning opportunities along with useful technology.
• The chance to inspire and engage prospective students through phone, email, and virtual communication.
• Comprehensive training and support for success in the position.

Candidate profile

• A friendly, positive, high-energy approach.
• Strong willingness to learn and perform well during onboarding.
• Excellent communication skills, especially active listening.
• Comfort working with people from diverse backgrounds.
• Strong organization and time management abilities.
• A bachelor’s degree is preferred.
• Bilingual communication is an advantage, though not required.
• Availability to work either 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM.

Benefits

Full-time employees receive health insurance, 401(k) options, paid vacation that accrues based on years of service, paid holidays, paid sick leave, and access to a commuter benefit program. Employees are also eligible for one free undergraduate course each semester.

Compensation

The annual salary range is $55,000 to $70,304, depending on experience and location.

Additional information

This opportunity is open for remote work from a predesignated location within the contiguous United States. The organization is headquartered in San Francisco, California. It is an equal opportunity employer and considers all qualified applicants regardless of protected characteristics, including age, race, national origin, pregnancy, religion, sex, gender identity, gender expression, sexual orientation, disability, veteran status, and other legally protected statuses. Applicants with criminal histories will be reviewed in line with the San Francisco Fair Chance Ordinance. Reasonable accommodations for the application or interview process may be requested through the Human Resources Department.

Application timeline

The closing date for this role is June 17, 2026, and the application deadline is June 22, 2026.