- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 5 hours ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
About Pear Travel
Pear Travel is a United Kingdom-based travel company specializing in global flights, accommodations, group tours, and personalized FIT (Fully Independent Traveler) travel packages. The firm is committed to crafting customized journeys tailored to varied traveler preferences, spanning from leisurely vacations to intricate multi-stop trips. Collaborating with worldwide partners, Pear Travel offers competitive prices, dependable booking options, and a broad selection of destinations. Team collaboration thrives in a fast-paced setting centered on client satisfaction, meticulous detail orientation, and a deep passion for travel.
Role Overview
This full-time position based at Mohali district involves serving as a Travel Consultant responsible for assisting customers with planning and securing bookings for flights, hotels, tours, and personalized itineraries. Daily tasks include addressing client inquiries, delivering destination and product knowledge, preparing quotes, managing reservations and ticketing, and troubleshooting booking problems. The role requires keeping abreast of current travel rules, fare conditions, and promotional deals, ensuring consistent delivery of high-level customer support. Close cooperation with internal teams and external service providers is essential to enhance travel solutions and overall client satisfaction.
Qualifications and Requirements
- Expertise in travel consulting and management to design, plan, and refine client travel plans.
- Experience managing travel bookings for flights, lodging, and tours.
- Strong customer service aptitude, adept at handling inquiries, resolving issues, and fostering client rapport.
- Knowledge of Global Distribution Systems (GDS) or equivalent booking platforms and a foundational understanding of international travel laws and documentation.
- Excellent communication skills combined with keen attention to detail and organizational proficiency.
- Ability to work on-site in Mohali district, efficiently juggling multiple responsibilities and adhering to deadlines in a rapidly changing work environment.
- Previous involvement in a travel agency or operations is preferred; academic qualifications in travel, tourism, or hospitality are advantageous.