Trade Sales Representative and Driver - Bay of Plenty

About Plumbing World

Plumbing World stands as a proud New Zealand-owned enterprise with over 60 years of experience. Owned by plumbing and building professionals, the company takes pride in understanding customer needs through trusted relationships, knowledgeable guidance, and dependable service. As the largest 100% New Zealand owned plumbing merchant, Plumbing World operates 56 stores nationwide, serving over 1,000 shareholder trade professionals.

Role Overview

This permanent, full-time position based at the Tauranga branch involves working across trade sales, inwards goods, and delivery driving. The role suits a versatile, dependable individual, physically capable and motivated to contribute in a team-oriented, fast-paced environment. Responsibilities include serving customers at the trade counter, handling inventory, completing deliveries, and supporting warehouse operations.

Daily Responsibilities

• Provide customer service at the trade counter ensuring customers receive necessary supplies promptly
• Assist with inventory control including receiving inwards goods
• Deliver products to customer sites, fostering strong customer relations
• Pick and pack orders efficiently
• Conduct cycle counts and replenish stock as required
• Maintain housekeeping duties ensuring the branch remains clean, safe, and orderly
• Offer support across different branch areas as needed

Candidate Profile

• Customer-oriented approach both within the branch and while on the road
• Positive mindset, cooperative team player willing to contribute extra effort
• Physically fit for lifting items up to 20kg safely
• Flexible and reliable with willingness to engage in hands-on tasks including truck loading
• Trade industry knowledge is beneficial but not mandatory as training will be provided
• Adaptable and able to handle unforeseen situations calmly and logically
• Proficient in computer skills especially Microsoft Word and Excel
• Excellent time management in a pressure environment
• Hold a full, clean New Zealand driver’s licence; forklift licence preferred but not essential
• Professional presentation and strong interpersonal communication skills

Additional Information

• The role is rostered for 40 hours per week
• Salary is reflective of experience and reviewed annually
• Benefit package includes employer discounts, generous parental leave, Southern Cross medical insurance, and a paid birthday off
• Pre-employment checks include medical, drug and alcohol testing, and Ministry of Justice vetting

Work Culture

The company values a supportive environment, committed to exceeding customer service standards by prioritizing assistance starting early each day. Employees are encouraged to contribute proactively and cultivate a strong, inclusive team culture. Applications from diverse backgrounds are welcome as the company focuses on attitude and capability.