Digital & Social Media Coordinator

About Plumbing World

Plumbing World is New Zealand's largest 100% Kiwi-owned plumbing merchant, celebrating over 60 years in the industry. They support plumbers, builders, suppliers, and communities nationally through a passionate and dedicated network.

Role Overview

We are seeking a creative and energetic Digital & Social Media Coordinator to bring the Plumbing World brand to life by sharing compelling stories across digital platforms. This part-time position, based at the Parnell Support Office in Auckland, offers 30 hours weekly, combining flexibility with the chance to make a significant impact on brand visibility and engagement.

Key Responsibilities

• Develop and maintain a proactive content pipeline by sourcing stories from across the business including customer successes, supplier partnerships, product launches, community events, and behind-the-scenes activity.
• Create and manage content calendars aligned with commercial campaigns and events.
• Capture high-quality photos and videos, produce engaging social media posts including short-form videos and reels, and write resonant copy tailored to audiences on platforms like Facebook, Instagram, LinkedIn, and the company website.
• Coordinate publishing schedules, monitor performance metrics, and report on content effectiveness to inform continuous improvements.
• Stay updated with digital trends and experiment with new content formats and storytelling techniques.
• Collaborate closely with internal teams including branches, sales, suppliers, and support functions to identify new digital content opps.
• Ensure consistent brand voice and image across all channels.
• Support website content maintenance and campaign activities.
• Travel across the branch network as required to capture authentic stories.

Candidate Requirements

• Proven experience in creating content for social media and digital platforms within marketing, brand, or communications roles.
• Strong skills in photography, videography, and basic editing.
• Proficiency in producing captivating short-form video content.
• Excellent writing abilities with adaptability to diverse audiences.
• Familiarity with social media publishing, scheduling, and analytics tools.
• Highly organised with ability to juggle multiple priorities and work independently.
• Creative mindset combined with great attention to detail.
• Confident relationship-builder across various business levels.
• Experience with Canva, CapCut, Adobe Creative Suite, Meta Business Suite or similar platforms is highly desirable.
• Possession of a full New Zealand driver’s licence and willingness to travel frequently within the branch network.

Benefits and Perks

• Salary commensurate with experience and subject to annual review.
• Excellent company benefits including discounts and a generous parental leave package.
• A paid day off on your birthday to celebrate.
• Opportunities for professional growth and shaping your career within a respected national Kiwi business.
• Work within a supportive and collaborative culture that values creativity and autonomy.
• The chance to contribute directly to a nationally recognised brand and share the stories of the people behind its success.

How to Apply

If you have a passion for digital storytelling and social media content creation and want to make a meaningful difference by connecting audiences with a trusted New Zealand brand, we encourage you to apply and help tell Plumbing World's story.