Trade Sales Assistant

Role overview

NZ Safety Blackwoods is seeking a Trade Sales Assistant for its Petone Trade Centre in Lower Hutt, Wellington. The role suits someone who enjoys creating strong customer connections, working toward sales results, and contributing to a close-knit team in a busy trade environment.

This position is full time at 42 hours per week, with work scheduled from Tuesday to Saturday. The weekly pattern is Tuesday to Friday from 7:30am to 5:00pm, and Saturday from 8:30am to 3:00pm. The role reports to the Assistant Manager.

The job combines customer service, selling, store support, stock control, and some manual handling. It is ideal for a person who is confident with customers, enjoys problem-solving, and can stay productive in a fast-paced setting.

What the role involves

• Act as the first contact for customers visiting the Trade Centre.
• Work out customer needs and recommend suitable solutions from the product range.
• Deliver a high standard of service that encourages repeat business and loyalty.
• Look for opportunities to add value through upselling and cross-selling.
• Work with suppliers and internal support teams so customer requests are handled accurately and on time.
• Help keep the store looking professional and maintain visual merchandising standards.
• Restock products and manage stock rotation correctly.
• Receive, pack, and send incoming and outgoing goods.
• Support accurate inventory records and stock tracking.
• Help maintain a safe, positive, and productive team culture.

What they are looking for

The preferred candidate will have experience in retail, sales, or a trade-related setting. A background or knowledge base in PPE, hardware, engineering supplies, tools, or workwear would be an advantage.

They are looking for someone who brings a strong customer service mindset, clear communication skills, and the ability to build relationships easily. A proactive attitude, willingness to learn, and a results-driven approach are important.

The role suits someone comfortable in a busy environment, physically active work, and standing for long periods. Strong computer literacy is needed, including experience with point-of-sale systems and Microsoft Office.

About the employer

NZ Safety Blackwoods supplies safety, engineering, industrial, packaging, and workplace solutions across New Zealand. The business works with companies nationwide through trade centres, sales teams, digital channels, and customer support functions, with a focus on helping customers operate safely and efficiently.

Benefits

• A competitive hourly wage.
• Quarterly sales-based incentives.
• Staff discounts.
• Training and development support.
• Opportunities to progress within a large, established organisation.
• Access to a broad range of leading products and brands.
• A supportive and collaborative workplace.

Why this opportunity stands out

• Build lasting customer relationships and help businesses find the right solutions.
• Enjoy a role that mixes sales, service, inventory, and store operations.
• Develop your career with a recognised industry leader that invests in growth and learning.

Diversity and inclusion

The company says it supports diversity, equity, and inclusion and aims to create a workplace where everyone has the chance to thrive.