Tesco Colleague - Cardiff Countisbury Express

About the role

This position is based at Tesco in Cardiff, Wales, and follows an onsite working pattern. The role is centered on supporting customers through accurate, well-organized store operations and picking activities.

Working hours and availability

We’re looking for availability during these windows:

• Sunday: 16:00 to 23:15
• Monday: 18:00 to 23:15
• Wednesday: 18:00 to 23:15
• Saturday: 17:00 to 23:15

Contracted hours are scheduled within the availability window, and shifts are shared with 3 weeks’ notice. Tesco is open to candidates whose availability is close to, though not exactly the same as, the times listed.

The role is varied, hands-on, and focused on serving customers well every day. It offers the chance to work with a diverse team, gain experience, and build either stability, flexibility, or progression depending on what you’re looking for.

Pay and hours

Pay starts at £13.28 per hour, rising to £14.55 per hour in stores within the M25. Some locations may also qualify for extra payments. New starters are normally offered at least 16 guaranteed hours per week, though there are also opportunities for a minimum of 12 hours per week.

Key duties

You’ll help create a smooth customer shopping experience by keeping the store and stock areas in good order, supporting replenishment, and ensuring online orders are picked accurately and to a high standard.

What success in the role looks like

• Maintaining clean-as-you-go standards and using the correct cleaning tools.
• Keeping aisles clear while replenishing or picking stock.
• Working tidily and removing equipment from use when it needs cleaning.
• Following the warehouse or storage layout and returning items to the correct place.
• Making sure trays used for picking are clean and taken out of use when dirty.
• Restocking products that are most important to customers first when gaps appear.
• Knowing where products have moved after merchandising changes.
• Pulling stock forward and clearing cardboard so items are easy to see.
• Keeping warehouse space orderly and returning everything to its proper location.
• Completing stock processes accurately and on time.
• Picking online orders carefully, with strong quality and freshness, and handling substitutions when needed.
• Ensuring selected items meet the highest quality standards and have the best possible date for fresh products.

What you’ll bring

This role suits someone who works well with others, communicates warmly, adapts quickly, and stays motivated in a busy environment. You should be comfortable contributing ideas and helping improve the store experience.

Skills and personal strengths

• Team collaboration
• Customer service
• Stock replenishment
• Order picking
• Attention to detail
• Time management
• Adaptability
• Communication
• Organisation
• Quality awareness

Benefits

• Holiday entitlement starting at 20 days plus a personal day, increasing to 22 days after 12 months, plus bank holidays.
• Flexible working requests available from day one.
• Colleague Clubcard savings of 10%, and 15% on pay-day weekends, with potential annual savings of up to £2,000, plus an additional card for a family member outside your household.
• Free wellbeing support covering mind, body, and life.
• Life cover worth five times pay and a pension with matching contributions up to 7.5%.
• A range of flexible benefits such as discounts, shares, and cycle-to-work options.
• Uniform provided along with policies that support colleagues through major and everyday life events.
• Access to colleague networks for connection and support across different backgrounds.

About Tesco

Tesco’s aim is to be the customer’s preferred way to shop, whether in store, at home, or on the move. The company’s purpose is to serve customers, communities, and the planet a little better every day. Tesco also emphasizes inclusive working, flexibility, and accessibility, and welcomes conversations about how it can support individual circumstances.

Important notes

Applicants must be above school-leaving age. For roles that involve working before 6:15 am, after 9:45 pm, or in areas such as the warehouse, beers, wines & spirits, counters, bakery, or driving, candidates must be over 18. In periods of very high application volume, the role may close before the advertised end date. Individual feedback is provided only to candidates who attend interview.

Additional information

Tesco is committed to diversity, equity, and inclusion, and describes itself as a place where everyone is welcome. The company is also a Disability Confident Leader and aims to provide an accessible recruitment process.