Territory Sales Manager - Unsecured Direct - Delhi

Key Responsibilities

The incumbent will be responsible for driving business expansion by achieving sales objectives within their designated territory. This includes devising and implementing strategic sales plans aligned with organizational goals. They will identify new market opportunities and broaden customer acquisition channels while keeping abreast of competition, evolving market trends, and consumer preferences.

Customer Acquisition and Relationship Management

Build and nurture strong relationships with customers to facilitate business growth. The role requires supporting teams in managing complex client issues and escalations to ensure a premium level of customer service and experience.

Operational and Portfolio Oversight

Improve operational efficiencies spanning sourcing, approvals, servicing, and collections. The role includes maintaining strict adherence to internal compliance, risk management, and governance frameworks as well as closely monitoring portfolio quality, delinquency rates, and credit risk parameters.

Team Leadership

Lead and guide sales teams to meet high performance benchmarks by delivering coaching, mentorship, and constructive feedback regularly. Foster a robust sales culture that prioritizes productivity and business results.

Cross-Departmental Collaboration

Work collaboratively with internal stakeholders including Risk, Operations, HR and regional leadership teams to ensure effective implementation of sales and growth initiatives.

Candidate Profile

The ideal candidate should hold a graduate or postgraduate degree along with 6 to 8 years of relevant sales experience within Banking or NBFC sectors. At least 3 to 4 years' exposure in retail lending products such as microloans, affordable loans, or unsecured lending is required. The candidate must exhibit strong sales acumen, portfolio and customer acquisition management skills, excellent communication, negotiation, and stakeholder handling capabilities. Demonstrable success in meeting business targets and managing teams is essential.