Teller (Customer Care Executive) - Bangalore - Walk-in Interview on 11th August 2026

About HDFC Bank

Established in August 1994 with its head office in Mumbai, HDFC Bank commenced operations as a Scheduled Commercial Bank in early 1995. Following the merger announcement in April 2022 between HDFC Limited, India's largest Housing Finance Company, and HDFC Bank, this integration brought one of the premier home loan product ranges into the Bank's portfolio serving diverse Indian geographies. As of March 31, 2023, HDFC Bank operates 7,821 branches and 19,727 ATMs/CDMs across 3,811 locations and maintains an international presence with branches and representative offices catering to Non-Resident Indians and Persons of Indian Origin.

Job Overview

The bank has an immediate requirement for the position of Teller (Customer Care Executive) across various Bangalore locations such as Doddaballapur, Chikkajala, and Devanahalli. Candidates with over one year of experience in branch banking operations are encouraged to apply. Applicants who have already interviewed with HDFC Bank in the last six months should refrain from reapplying.

Responsibilities

• Identify high volume transacting customers and work to minimize their transaction volume.
• Recognize customers with declining account activities and take necessary actions for improvement.
• Manage Band 1 and Band 2 customer base and transactions by reducing or improving them as required.
• Handle cash receipts and disbursements accurately and ensure transactions occur within set turnaround times without errors.
• Perform cash balancing and bundling duties efficiently.
• Process retail foreign exchange postings, gold sales, and prepaid card transactions.
• Issue demand drafts and merchant cheques promptly within prescribed timelines.
• Carry out funds transfer, fixed deposit closure, and account closure transactions.
• Manage salary upload processing accurately and on time.
• Maintain custody of teller boxes and cheque drop boxes with strict adherence to bank procedures.
• Ensure error-free receipt and payment transactions, including retail foreign exchange processing.
• Act as vault custodian and ensure stringent compliance with security protocols.
• Maintain highest levels of customer service and oversee the outward clearing process.
• Serve as ATM custodian and identify counterfeit cash while complying with bank policies.
• Monitor large fund transfers and report in accordance with regulatory schedules, including updating amounts exceeding ₹1 crore on the portal.
• Regularly identify and close Temporary Overdraft (TOD) accounts and high cheque return customers exceeding thresholds.
• Flag high cash transacting customers with low severity memos to restrict cash transactions and direct them to branch managers when necessary.
• Redirect customers frequently visiting the counter to direct banking channels, including those with high cheque returns or non-maintenance of Average Quarterly Balance.
• Manage local stationeries effectively, ensuring reorder and security stock levels are maintained properly.
• Prepare daily voucher batch tickets and handle administrative bills and payment follow-ups.
• Conduct periodic key exchanges with other branches and vault register checks.
• Manage clearing, collection, and foreign currency cheque processing.
• Monitor ST35 reports and maintain archival backups accordingly.

Additional Information

Applicants must have at least one year of branch banking operational experience. Walk-in interviews will be held at HDFC Bank Site-97, Katha No. 211, Vinayak Nagar Defence Colony, Bagalur Road, Ward No. 05, Bangalore 560064 (Branch Code - 4082) on August 11, 2026, from 10:00 AM to 12:00 PM. Candidates should apply online prior to attending the interview.

Eligibility

Open to graduates from any discipline who meet the experience criteria mentioned.