Telecaller - Used Car Loan & Balance Transfer

Overview

We are seeking an energetic Telesales Executive to promote Used Car Loans and Balance Transfer services through outbound calls. The role involves contacting prospective clients, explaining various loan options, addressing inquiries, and converting prospects into confirmed loan applicants.

Key Responsibilities

• Proactively initiate outbound calls to assigned leads.
• Clearly communicate features and benefits of used car loans and balance transfer products.
• Assess customer needs and recommend appropriate loan solutions.
• Conduct timely follow-ups to convert interested individuals into loan applications.
• Maintain detailed records of all calls, leads, and sales within the CRM system.
• Collaborate with operations and credit teams to facilitate seamless loan processing.
• Meet monthly sales goals and maintain strong conversion rates.
• Respond to customer questions related to loan eligibility, interest rates, and required documentation.

Candidate Requirements

• Minimum graduation preferred.
• 0 to 3 years of experience in telesales, loan sales, or financial products.
• Background in banking, NBFC, or loan processing will be advantageous.
• Fresh graduates with excellent communication skills are also encouraged to apply.

Skills & Competencies

• Effective oral communication and persuasion abilities.
• Fundamental understanding of loan products and used car financing.
• Capability to address and overcome customer objections.
• Target-oriented mindset with strong self-motivation.
• Basic computer proficiency and familiarity with CRM software.

Employment Conditions & Benefits

• Full-time position based in office.
• Department: Sales / Telecalling.
• Industry: Banking, NBFC, Financial Services.
• Offered salary includes a fixed component plus appealing incentives.
• Performance-linked bonuses available.
• Provided training on loan products and effective sales strategies.
• Opportunities for career advancement within financial services.