Telesales Executive

About the Role

We are looking for a driven and enthusiastic Telesales Executive to become a valuable member of our sales team. The chosen candidate will take charge of managing leads, conducting cold calls, and successfully closing sales through phone communication. This opportunity calls for an individual with strong communication abilities, a proactive mindset, and a consistent history of achieving sales goals.

Primary Responsibilities

• Initiate outbound calls to potential and current customers based on provided lead lists.
• Manage incoming inquiries and address straightforward customer issues.
• Communicate the features and benefits of products or services convincingly over telephone conversations.
• Keep accurate call records and update customer relationship management (CRM) systems or data sheets following each interaction.
• Achieve specified daily and weekly targets for calls made and conversion rates.
• Escalate any complex customer queries through the appropriate channels.
• Participate in daily team briefings and consistently follow scripted call guidelines.

Skills and Qualifications

• Demonstrated experience as a telesales professional or in a similar sales capacity.
• Exceptional verbal communication and interpersonal engagement skills.
• Capability to work autonomously as well as collaboratively within a team environment.
• Strong abilities in negotiation and closing sales successfully.
• Competence in handling multiple tasks and effectively prioritizing responsibilities.
• Familiarity with Microsoft Office suite and CRM tools.