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Telecaller - Upselling & Debt Collection Representative

Lifecell

Chennai, Tamil Nadu, India · Full Time

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Experience
Any
Salary
INR 150,000 – INR 300,000 / year
Openings
1
Posted
3 weeks ago
Work mode
In office
Education
Any graduate
Eligibility
Any graduate based in Chennai with good English communication skills; freshers can apply. Candidates should be willing to work the last Sunday of every month and have a target-focused mindset. Hindi-speaking ability is a plus.
Resume
Required to apply

Where you'll work

Job description

Role Overview

This is a walk-in hiring drive for a telecalling role focused on upselling and debt collection. The position is based in Chennai and involves speaking with existing customers, promoting products or services, and handling pending payment follow-ups in a professional manner.

Compensation

The monthly earning potential is stated as ₹30,000 to ₹50,000. This includes a fixed take-home salary in the range of ₹15,000 to ₹20,000, along with performance-based incentives that can go up to ₹30,000 per month.

Training and Work Location

Training will be conducted in Kelambakkam, opposite VIT Chennai. The work location is Guindy, Chennai.

Key Responsibilities

  • Reach out to existing customers and clearly explain relevant products or services.
  • Drive revenue by promoting additional offerings through upselling conversations.
  • Track and follow up on unpaid dues and collection cases.
  • Handle repayment discussions and settle on practical payment plans in a courteous way.
  • Work toward daily objectives and assigned performance metrics.

Eligibility and Working Conditions

Freshers are welcome to apply. Candidates should have strong English communication skills and a goal-driven approach. Applicants must already be based in Chennai. Willingness to work on the last Sunday of every month is required, with a compensatory off provided. Knowledge of Hindi will be considered an added advantage.

Work Schedule

The working hours are from 10:00 AM to 7:00 PM.

Hiring Notes

Immediate joiners are preferred.

Contact Information

Interested candidates can contact HR Siva or Rasigapriya at 7826802077 or 8754226500. The preferred contact time is between 10:30 AM and 5:30 PM.

Company Information

Company website: www.lifecell.in

Address for Kelambakkam: No: 26, Kelambakkam - Vandalur Rd, Main Rd, Keelakottiyur, Tamil Nadu 600127

Address for T Nagar: 16/9, Vijayaraghava Ln, Drivers Colony, T. Nagar, Chennai, Tamil Nadu 600017

Application Note

Applicants were directed to submit details through a form link for the walk-in drive.

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