Technical Product Manager - Client Experience

About the Role

A leading global commerce infrastructure company is seeking a highly skilled and execution-oriented Technical Product Manager to drive the evolution of client-facing platform experiences. Based in Ireland, this role integrates product strategy, engineering precision, and customer impact to shape how enterprises engage with a sophisticated technology ecosystem.

Key Responsibilities

• Lead the product vision, roadmap, and delivery for the client experience layer, including developer platforms, APIs, identity and access management, and checkout systems.
• Convert business goals into scalable and maintainable technical solutions such as API strategies, event-driven designs, client workflows, and platform functionalities.
• Manage autonomous, multidisciplinary teams of engineers and product contributors to ensure alignment and successful rollout of impactful innovations.
• Enhance the entire client interaction journey by refining developer onboarding, integration quality, merchant account controls, permissions management, analytics, checkout processes, and user interface interactions.
• Advance the transition towards AI-driven onboarding and integration workflows to simplify complexity and promote automated self-service options.
• Maintain stringent standards in reliability, security, scalability, and performance across APIs, identity frameworks, and checkout experiences.
• Cultivate an ownership culture where teams hold full accountability for product lifecycle, from development through operations.
• Collaborate closely with engineering leadership, business stakeholders, and executives to balance trade-offs, prioritize investments, and align technical approaches with strategic ambitions.
• Employ data-centric frameworks to set initiative priorities, crafting thorough roadmaps that integrate customer requirements, technical enhancements, and business prospects.

Requirements

• Established track record as a Technical Product Manager or similar role managing complex technical products, platforms, or infrastructure.
• Robust technical background with expertise in cloud-native systems, distributed architectures, APIs, event-driven platforms, and contemporary software development practices.
• Proven capability to lead technical dialogues on API design, platform framework, microservices architecture, SDKs, identity management, and client-side products.
• Experience in constructing platform products or intricate distributed systems, particularly in developer tools, APIs, SDKs, authentication mechanisms, commerce platforms, or checkout flows.
• Strong organizational skills to handle complex interdependencies, optimize delivery pipelines, and collaborate effectively with engineering teams.
• A product-centric perspective able to balance technical excellence, user experience, business targets, and scalability for the long run.
• Ability to clearly communicate nuanced technical concepts to engineers, executives, and stakeholders without technical backgrounds.
• Experience in strategic product decision-making including setting priorities and managing trade-offs surrounding speed, scalability, and technical debt.
• Familiarity with API gateway concepts, API versioning, developer experience enhancements, single sign-on (SSO), permissions frameworks, merchant analytics, checkout infrastructure, and SDK-powered interfaces is highly advantageous.
• Builder mentality focused on modular, scalable solutions developed through continuous learning and incremental improvement.

Benefits

• Competitive salary package.
• 100% remote work flexibility, enabling you to work from any location.
• Home office stipend to help build an ideal work environment.
• Provision of necessary company hardware and work equipment.
• Equity participation through stock options.
• Health insurance coverage applicable to your location.
• Flexible vacation and personal days.

Additional Information

This role is facilitated by a partner company based in Ireland, which manages all stages of application and selection. The hiring decision and further recruitment steps are handled by the partner's internal team. Applications are processed through an AI-assisted matching system designed to objectively shortlist candidates meeting core criteria, but final hiring decisions remain human-led. Data privacy is observed in compliance with GDPR and other regulations, and applicants have rights regarding their personal data.