Team Leader - Business Setup Associate Consultants

Overview

A leading organization in the business setup sector is seeking an enthusiastic Team Leader to manage and lead a team of Associate Consultants specializing in sales. The primary objective of this role is to drive sales performance, offer exceptional client experiences, and support the company’s expansion. This position requires overseeing, coaching, and motivating the sales team, while ensuring strategic alignment with overall corporate goals through cross-department collaboration.

Key Responsibilities

• Guide and inspire sales representatives to reach both individual and collective sales targets.
• Deliver regular feedback, conduct performance assessments, and establish clear standards for conduct and performance to hold the team accountable.
• Track and analyze sales figures and KPIs to identify enhancement opportunities and supervise outcomes compared to targets.
• Work alongside the Sales Manager to develop sales strategies and methods.
• Pinpoint training requirements and offer continuous coaching to build team capabilities.
• Manage customer service issues including queries, concerns, and escalations to maintain excellent client satisfaction levels.
• Provide monthly performance reviews to foster ongoing progress.
• Recommend improvements to processes and operational effectiveness within the B2C business setup domain.

Candidate Profile

• Minimum Bachelor’s degree in Business or a related discipline.
• Essential prior experience in the business setup or company formation industry.
• Demonstrable success in sales roles with a track record of meeting or surpassing targets.
• Experience in a supervisory or team leadership capacity is advantageous.
• Able to motivate team members and encourage high performance.
• Strong analytical skills with the ability to interpret sales data for actionable insights.
• Competent in CRM platforms and sales analytics tools.
• Excellent negotiation, problem-solving, and decision-making skills.
• Effective communicator with strong presentation and interpersonal capabilities.