Team Lead - Fresh Food Departments

Overview

Join Woolworths Metro at Mermaid Beach, Queensland, as a Team Lead focusing on fresh food departments. Our Metro stores aim to deliver convenient, nutritious, and affordable food options to busy customers. We're driven by innovation, fast-paced learning, and a customer-centric approach. This permanent position offers part-time options and a supportive, inclusive team environment with opportunities for career growth and attractive team benefits.

Key Responsibilities

• Ensure the consistent delivery of high-quality fresh products across Bakery, Fresh Service, Fruit & Vegetables, Deli Service, Bulk Foods, Cut & Wrap Cheese, and Fresh Convenience departments.
• Promote a customer-first attitude by fostering outstanding service, engaging with customers proactively, and managing feedback effectively within fresh food departments.
• Manage store operations effectively in the absence of the Store Manager, gaining valuable experience in overall store leadership.
• Exhibit strong leadership skills by motivating yourself and others, and contributing strategically to store performance and fresh food department success.
• Build and nurture a positive, high-performing team environment, supporting team members’ career development and celebrating their achievements regularly.
• Oversee daily management of fresh food department operations, including task delegation, prioritization, inventory control, waste management, and merchandising to meet targets.
• Commit to continuous leadership development by keeping updated on best practices in team management, communication, and strategic decision-making.

Candidate Profile

• Demonstrates excellent interpersonal skills with genuine care for team members and customers.
• Collaborative mindset with the ability to work cohesively across teams.
• Strong integrity and dedication to doing what is right.
• Thrives in fast-paced, complex retail environments.
• Proven leadership experience managing teams in retail settings, particularly in fresh food and customer service areas.
• Engaged with and oriented towards the local community.

Working Conditions and Benefits

The role involves the following roster: Tuesday to Saturday from 7:00 AM to 7:00 PM, with options for full-time or part-time hours. Woolworths Group supports employee well-being with team discounts across multiple brands, robust rewards programs, 24/7 access to the Sonder wellbeing app, and progressive leave policies allowing greater flexibility.

Our Culture and Commitment

Woolworths Group values diversity, equity, inclusion, and belonging, creating an environment where all employees can thrive and contribute their unique perspectives. We encourage applicants from all backgrounds and provide reasonable accommodations during the hiring process when needed.