Job description

About ENERCON

ENERCON has been a pioneering force in the wind power industry for over 40 years. Renowned as the first manufacturer of wind turbines, ENERCON developed the gearless drive concept which defines all its turbines. The company leads not only in rotor blade design but also in control technology, grid connection, and numerous technological innovations, continuously demonstrating its strong capacity for advancement.

Role Overview

The Team Lead for After Sales Commercial Operations will spearhead strategic initiatives and promote operational excellence across global markets, working closely to enhance coordination and performance in this key sector.

Key Responsibilities

Provide leadership and mentorship to a team of 3 to 4 professionals, establishing clear roles, managing priorities, overseeing performance, and encouraging ongoing professional growth.
Manage LOA governance and provide tender support for complex international opportunities, ensuring timely risk evaluation, escalation, and consensus on decisions.
Execute strategy rollouts by applying global frameworks related to Key Account Management, market planning, and maintaining product competitiveness, including monitoring and necessary corrective interventions.
Maintain oversight of global After Sales KPIs and the service contract pipeline, delivering forecasts, variance analysis, and actionable insights to senior management.
Act as the primary liaison among global leadership, regional After Sales Directors, and cross-functional departments such as Legal and Service Technical Marketing, ensuring clear and transparent communication.
Promote collaboration, capability growth, and the sharing of best practices across regions to accelerate deal closures and achieve measurable business impact.

Candidate Profile

At least 7 years of professional experience in Commercial Operations, After Sales, Sales, or Services, with a proven record leading multi-region teams and excelling in strategic negotiations and governance.
A Bachelor’s or Master’s degree in Business, Engineering, Economics, or relevant fields.
Proficiency with CRM systems (Salesforce), ERP platforms (SAP), BI tools (Power BI), advanced Excel skills, and collaboration tools including Teams and SharePoint.
Strong strategic mindset complemented by excellent stakeholder management, negotiation expertise, and a data-driven approach to decision-making and process enhancement.
Demonstrated change management capabilities, methodical problem-solving aptitude, and effective communication skills with diverse global partners.
Fluency in English and German (at least B2 level); additional languages are beneficial.

Compensation

The role offers an annual gross salary ranging between €75,000 and €82,000, commensurate with experience and qualifications.

Benefits

Possibility to work remotely over 60% of the time (home office).
Flexible working hours supported through suitable time models.
30 vacation days annually.
Access to internal and external training via the ENERCON Academy.
Comprehensive company health management, including fitness programs (Hansefit and JobRad).
Company pension plans, private occupational disability insurance under favorable conditions, and support for various capital-building benefits.
Close mentoring for a successful career development and on-the-job learning opportunities.
Engagement in dynamic activities within the expanding green wind energy sector.

Additional Information

Your application is encouraged even if you do not meet every listed qualification. ENERCON values diversity of perspectives and experiences, believing motivation and a willingness to learn are equally important.

Contact

For questions or further information, reach out to Marlene Mrochen via email at MARLENE.MROCHEN@ENERCON.DE

Team Lead After Sales Commercial Operations