Talent Account Director, Talent Solutions (Thailand and Vietnam)

About the Role

As the world's leading professional network, LinkedIn is dedicated to creating economic opportunities for professionals globally through powerful connections, skill enhancement, and insightful products. Our culture emphasizes trust, inclusion, and career growth, fostering an environment where everyone thrives.

We invite you to join us in revolutionizing the future of work.

This position operates on a hybrid work model, balancing office presence with remote work tailored to team requirements.

Role Overview

We seek a Talent Account Director to serve as a trusted advisor for our Mid-Market & SMB clients in Thailand and Vietnam — two of our most rapidly expanding markets. The role centers on expanding business by renewing client subscriptions and driving upselling and cross-selling efforts, leveraging our Talent & Learning solutions to enhance clients’ workforce strategies. This strategic sales position requires a thorough grasp of complex organizational structures and collaboration with internal partners.

Key Responsibilities

• Thoroughly investigate and understand client businesses through comprehensive research and insightful questioning to prepare for impactful engagements.
• Engage in deep conversations using layered, open-ended questions to uncover client goals and challenges beyond superficial details.
• Manage a portfolio exceeding 150 clients, strategically prioritizing for upselling and cross-selling to foster revenue growth.
• Establish and nurture connections across various organizational levels, including CHROs, business leaders, CTOs, and IT stakeholders.
• Adapt communication strategies to effectively engage diverse stakeholder personas and map decision-making influencers like procurement and IT teams.
• Champion solution-oriented selling aligned with client objectives, focusing on delivering demonstrable value rather than solely product features.
• Utilize commercial insight and negotiation expertise to craft agreements supporting mutual goals.
• Leverage data and analytics to strengthen investment rationale and address client concerns.
• Engage clients throughout the sales lifecycle to confirm value realization and adjust tactics to maximize return on investment.
• Drive customer retention by proactively mitigating subscription churn with client-centric strategies.
• Incorporate economic, industry, and company insights into account planning to strengthen business acumen.
• Collaborate closely with cross-functional teams, sharing accountability to secure customer success.
• Maintain disciplined territory and account plans, sales forecasting, and consistent quota achievement.
• Comply with CRM and sales tools best practices to effectively manage sales and buyer processes.
• Commit to traveling approximately one week per month (25%) to meet client and business needs.
• Demonstrate humility by seeking support from colleagues when encountering challenges.

Qualifications

• At least five years of experience in quota-driven sales or consulting roles.
• Proficiency in English and either Vietnamese or Thai language to serve local markets effectively.
• Bachelor’s degree or equivalent in a related discipline.

• Preferred experience includes SaaS or HR software sales, demonstrated ability to manage high-level business relationships in advisory sales contexts, and skill in data-driven decision-making.
• Competence in evaluating new opportunities, managing competitive sales processes, and understanding software contract frameworks.
• Strong negotiation, forecasting, and communication skills, with a track record of meeting revenue targets via strategic planning.

Additional Information

Applicants should note that the position involves global data privacy standards consistent with company policy and candidate rights.